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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Nest Cam Outdoor power consumption

I am thinking of installing a Nest Cam or Nest Cam with Floodlights on the outside of my canal boat for added security. However, as the boat's electricity supply comes from generating and storing our own electricity, we have to be extremely careful o...

beachbauer by • Community Member
  • 1381 Views
  • 1 replies
  • 0 kudos

Nest Aware subscription assigned to wrong house.

I went online and bought a subscription. To Nest Aware for my main house on the google store website. The Nest Aware subscription was assigned to my old apartment instead of my current house. How do I transfer it to the right house? When I go to my o...

Videos still being removed after 3 hours

I have purchase nest aware, I have two cameras set up but the video history is still being deleted after three hours. When I look at the Nest Aware in settings on Google Home app it says I need to add compatible devices. Please help

Thommo by • Community Member
  • 789 Views
  • 2 replies
  • 0 kudos

App

Hello, wondering if anyone else is having these problems. I'm using a pixel 6 pro and my nest aware is shutting down my home app every time I try to use the nest aware tab at the bottom of the screen on the home app. Every time I open the nest aware ...

Billyjr by • Community Member
  • 402 Views
  • 0 replies
  • 0 kudos

new Nest aware

I have Doorbell, Google Hub, nest camera and now just got a new cam. added to account and it wont show up on Nest App. I paid for Nest aware to record all cameras, but cant see my recordings on the new camera as it is only on google home. and it wont...

BFD158 by • Community Member
  • 926 Views
  • 3 replies
  • 0 kudos

Resolved! Camera

Already have a camera, If I sign up to nest aware now, will I be able to see events for the week preceding my subscription?

Punker76 by • Community Member
  • 3436 Views
  • 3 replies
  • 1 kudos

Nest Subscription Issues

I have an annual Nest Aware subscription that renews every June. For the last month I haven’t been able to see any video that’s over 3 hrs so it seems my subscription is not linked to my house any longer. Very frustrating as I need to see my place. C...

BnN by • Community Member
  • 1133 Views
  • 3 replies
  • 0 kudos

Energy Consumption

Guysafter i installed NEST my consumption of gas increased ############% compared to other periods with the same average temperature outside. Has anyone had this happening? Any hint?

jnto by • Community Member
  • 1177 Views
  • 4 replies
  • 0 kudos
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