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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Getting Help on Nest

Good luck. This is about the least intuitive application. Need a replacement base? Sorry, they are not sold. Need someone to discuss subscriptions, good luck finding a person. Even my original installation was a mess. Quick hint, don’t use a Google p...

Lost subscription

Have 11 months left on my nest aware , which I migrated to google in September. I managed to delete my gmail account as I wanted info off a tablet I was selling. Got my email back again but since that have lost all my cameras and thermostat, been in ...

Mikea by Community Member
  • 987 Views
  • 3 replies
  • 0 kudos

NEST notification Emails link to Home app

I had a Pixel 3 which and when I click on a Nest Notification Email it took me to NEST APP.My new Pixel 6 now takes me to the Home APP which opens much slower.Can I change something to continue to link Emails to the NEST APP ?

RC519 by Community Member
  • 864 Views
  • 3 replies
  • 0 kudos

Change subscription

I need to Change my subscription from event record history to continue 24/7 records

Intesar by Community Member
  • 1069 Views
  • 4 replies
  • 0 kudos

Migrating subscriptions between homes with existing account

I purchased service from nest and was in a Google home family. I wasn't the manager of that family so I created new home. How do I switch my service to my new Google home that I created from the one the cameras were originally added to?

775bikes by Community Member
  • 2990 Views
  • 5 replies
  • 0 kudos

Transferring a Pre-Paid Nest Aware Subscription to a New Google Home

I was advised by Google Support to create a new Gmail email address so that I could create a new Google Home since they were unable to help fix multiple issues with my original Google Home that was created using my original Gmail email address. The i...

Matthjx by Community Member
  • 1339 Views
  • 3 replies
  • 1 kudos

Nest doorbell does not show in nest account online

I cannot find where to add or find my new nest doorbell when I long on to nest from a computer. The hub feed shows up, but not my doorbell. I also seem to be losing a lot of video feed. It will show in the app a person and I get the 2 second view but...

Ststein by Community Member
  • 5592 Views
  • 13 replies
  • 1 kudos

CVR problem

I have an active Nest Aware Plus subscription and all but one of my camera record 24/7. The one that doesn't has many grayed out bars that state "No activity detected". If I have Nest Aware Plus so why is this one camera recording event based? Video ...

MsH by Community Member
  • 918 Views
  • 3 replies
  • 0 kudos
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