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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

I want to do a music alarm but it says

Hey!I just got my nest mini and I am very happy about it but I have an issue that I have read and seen on youtube that you can set a ´´music alarm´´ but when I try it, it responds that it cant be done by this device yet. Can you guys give me a tips o...

MELKER by Community Member
  • 693 Views
  • 1 replies
  • 0 kudos

Nest doorbell peeling and chipping

Hello, I have a couple year old Nest doorbell camera (wired) and the plastic on the front is chipping around the outside. I have read other users are facing same issue, and some got replacement units. Can someone help me getting replacement. I can pr...

Ames by Community Member
  • 1469 Views
  • 4 replies
  • 0 kudos

I can't see any video history anymore

I have had my nest cam for a few years and all was working fine. I have been logged out of my google account for months as it has taken ages to be able to log back in and now I cannot see any video history any more. It used to work fine and I have no...

Karina495 by Community Member
  • 6073 Views
  • 14 replies
  • 3 kudos

Video history will not play

I will cancel my nest aware until the video stream I'm paying for starts streaming. It was working just fine when it was owned by NEST.

EricL by Community Member
  • 658 Views
  • 1 replies
  • 0 kudos

Nest App keeps dropping service

Hello, My Nest app on my iPhone keeps losing connection to the Nest service when i'm looking at video feeds or at the thermostat. I have to try and hit back and let it refresh. Using the Google Home app never drops but i can't look at the full video ...

megadith by Community Member
  • 4696 Views
  • 21 replies
  • 0 kudos

Adding nest in/out camera to nest aware

You took 3 months to respond to my question with a ridiculous answer which shows you didn't even read the question and then after a day, you close the thread. This is why people hate google! I have two of the older nest cameras on a nest aware subscr...

td1223 by Community Member
  • 3667 Views
  • 9 replies
  • 5 kudos
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