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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Lost subscription

Have 11 months left on my nest aware , which I migrated to google in September. I managed to delete my gmail account as I wanted info off a tablet I was selling. Got my email back again but since that have lost all my cameras and thermostat, been in ...

Mikea by Community Member
  • 1063 Views
  • 3 replies
  • 0 kudos

NEST notification Emails link to Home app

I had a Pixel 3 which and when I click on a Nest Notification Email it took me to NEST APP.My new Pixel 6 now takes me to the Home APP which opens much slower.Can I change something to continue to link Emails to the NEST APP ?

RC519 by Community Member
  • 956 Views
  • 3 replies
  • 0 kudos

Nest doorbell does not show in nest account online

I cannot find where to add or find my new nest doorbell when I long on to nest from a computer. The hub feed shows up, but not my doorbell. I also seem to be losing a lot of video feed. It will show in the app a person and I get the 2 second view but...

Ststein by Community Member
  • 6134 Views
  • 13 replies
  • 1 kudos

CVR problem

I have an active Nest Aware Plus subscription and all but one of my camera record 24/7. The one that doesn't has many grayed out bars that state "No activity detected". If I have Nest Aware Plus so why is this one camera recording event based? Video ...

MsH by Community Member
  • 1028 Views
  • 3 replies
  • 0 kudos
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