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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 26950 Views
  • 186 replies
  • 45 kudos

cannot login

This is Insane!!! I have tried a million ways to get a contact or any useful link to solve my login problem. I cannot reset my password and even if I tried to migrate to my gmail I cannot get a reset there. Customer service is the worst I have ever e...

Issues with Google Nest Doorbell Gen 2

Since this device has been out, I have found consistent issues that were not present with the original Nest Doorbell camera. And, if it wasn't for Google sunsetting technology so quickly, I would've chosen to re-buy the original. I have indoor and ou...

MentalOne by • Community Member
  • 477 Views
  • 6 replies
  • 0 kudos

Subscription

I can’t renew my subscription with nest

Nest not playing back

Nest won't play videos back. It's been months what a waste of money 

Klein5609 by • Community Member
  • 479 Views
  • 4 replies
  • 0 kudos

Zoom meetings freeze-drop packets

Hello, I hope I have the right forum. I have a single wifi router/point in my home. I use 5GHZ band channel 36. When using Zoom for my meetings the screen freeze's constantly...I've switched from my laptop to tablet, the same happens. The Google Home...

robertB by • Community Member
  • 438 Views
  • 4 replies
  • 0 kudos

Resolved! Nest aware video playback not working with google home app update

Google home app update on 9/30/22 and ever since my video playback for my nest cameras are not working. My husband's are working fine but mine will not load. I have Uninstalled and reinstalled the application and unscribed and received with no luck. ...

Hgrubbs by • Community Member
  • 1003 Views
  • 4 replies
  • 0 kudos

Duplicate billing

Hello. I recently paid for a 1-year Nest Aware subscription, yet I am still getting billed for my prior monthly Nest account ($10.64). I do know that the original Nest account was not migrated to Google, however when I did sign up for Nest Aware I di...

Nest aware subscription l

Subscription cancelled due to outdated credit card. I finally got it renewed, and paid. I am still unable to see recordings, familiar faces, etc. if I can’t get this resolved, I need to cancel subscription and will demand a refund of the annual fee o...

Smclaunch by • Community Member
  • 1240 Views
  • 4 replies
  • 1 kudos
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