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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 35669 Views
  • 186 replies
  • 47 kudos

Nest aware videos

I have the google nest cameras. I have nest aware subscription 30 day video. My dog passed away on Monday 1/2/23. Is there anyway to record the videos? Thank you.

subscription not active

I paid for nest aware subscription but it’s not active on my account for nest door

Dmitrim by • Community Member
  • 730 Views
  • 8 replies
  • 1 kudos

No video history

Hello my video history is not recording please can u help to see if I have general issues or I need to submit payment

Mila2804 by • Community Member
  • 447 Views
  • 4 replies
  • 0 kudos

Account and payment

Created a Google account as asked to migrate, originally had a Hotmail account. Now can’t login with hotmail account and my annual payment for video history recording has now been cancelled. Any idea how to speak to someone?

Lkaria by • Community Member
  • 480 Views
  • 6 replies
  • 0 kudos

Really wish I read these posts

I really wish that I read these posts before updating my Nest subscription. Nest Aware 2.0 SUCKS and if you want what you had with the original service, you have to pay extra for it. I REGRET THE DAY I UPDATED MY SERVICE. DON'T DO IT IF YOU'RE NOT WI...

ksb2 by • Community Member
  • 461 Views
  • 5 replies
  • 0 kudos

Still getting billed for Nest Aware Cellular Backup subscription

I noticed the other day that I've been getting billed for a Nest Aware annual subscription (Cellular Backup) for $50 alongside my Nest Aware annual subscription (1st gen). In a chat with Google support, I was informed that standalone Cellular Backup ...

Coobs by • Community Member
  • 320 Views
  • 3 replies
  • 0 kudos

Problem connecting to cloud

Trying to place ambient pictures on my google tv it describes me having to go to the app and select the tv and press on the gear icon when I do “problem connecting to cloud “ pops up need help fixing this

Nest tag cannot be assigned to one of my home members

I am unable to assign a Nest tag to one of my existing home members. When I try to set it up by selecting Settings/Add Product/Continue without scanning/Nest Secure/Nest Tag and then entering the 6-digit key, I get the list of home members. Then when...

Hafstang by • Community Member
  • 644 Views
  • 5 replies
  • 0 kudos
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