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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 30238 Views
  • 186 replies
  • 46 kudos

Unable to log into my account help

How can I reset my nest account 2 step verification if I do not have access to my old phone # to get the verification code..

Cindi1 by Community Member
  • 414 Views
  • 3 replies
  • 0 kudos

Resolved! Nest aware app view on computer

I added two new nest cams to the Google home app. They don't show up in my nest aware app. How do I get them to show up there? I read a blog post that says the new second generation nest cams can't show up in the nest aware app. If this is true, I am...

Fionaspear by Community Member
  • 1090 Views
  • 4 replies
  • 0 kudos

Add payment

I thought I updated my payment info but now subscription has ended 

nora26 by Community Member
  • 422 Views
  • 4 replies
  • 0 kudos

Nest Camera

Why do my 3 outdoor Nest suck so much? They turn off all night/day and I pay an annual fee for this poor quality product. Friends of mine have equal quality WYZE cameras with no fees and they run 24/7…. I’m pretty close to throwing these cameras out ...

Daveedgar by Community Member
  • 612 Views
  • 4 replies
  • 0 kudos

No video feed on any events with nest aware?

I have just renewed Nest Aware and I’m not able to see any video for any events, even for motion/sound/person/doorbell ringing, it just comes up with a blurry photo not a video.(nest doorbell camera)with my previous subscription I didn’t have this is...

SandyS by Community Member
  • 414 Views
  • 4 replies
  • 0 kudos

History video

I can’t get any history video, I was getting them when they were first installed?

steve1944 by Community Member
  • 612 Views
  • 3 replies
  • 0 kudos

Nest aware not covering all cameras

Having great difficulty in adding new cameras and also the premium nest aware subscription that I subscribe to, is not covering the rest of my cameras. Only one. Very disappointed that it isn’t just plug and play. I would have thought that you would ...

CMestate by Community Member
  • 680 Views
  • 4 replies
  • 0 kudos

Resolved! Cannot set up Yale lock anymore

I’ve been having trouble getting my Yale lock to reconnect after changing my Wi-Fi. I’ve tried to factory reset several times, as well as, removing and adding my Connect device which seems to be working fine. Any ideas?

Nora2 by Community Member
  • 973 Views
  • 5 replies
  • 0 kudos

Portuguese support 2gen display

Allo one question.The google nest 2gen is already available for sale in Portugal so my question is.For when the portuguese language support for this device since the mobile android phones already has portuguese support.If you cannot add supoort in a ...

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