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Nest Wifi

Forum Posts

Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

No response from Tier 2 support after numerous phone calls

I contacted support regarding my Google Wifi. The download speed drops more than 75% from the router to the farthest room - 75-80 feet away using 5 wifi devices. My first call was approximatley 3 weeks ago and have probably made 15 phone calls. I kee...

rburgoon by Community Member
  • 1450 Views
  • 11 replies
  • 0 kudos

Devices connecting to wrong wifi point

HiI have a 2nd Gen Google Mesh router which is connected via ethernet cat 6 to 2 gen 1 mesh access points. This configuration has been working well for the past 4 months. But in the last few days several devices appear to be connecting to the Mesh ro...

bergipau by Community Member
  • 1216 Views
  • 5 replies
  • 1 kudos

Family wifi decives turns to unamed device

The family control its by device name, when I create a schedule and add devices to that schedule, it works, from time to time, devices are recognized by the system as unamed devices and the schedule do not apply the rules to that device anymore. It's...

Memojuass by Community Member
  • 720 Views
  • 4 replies
  • 0 kudos

Adding Older Network Printer to Google Mesh Wifi

I have an older networkable printer (LaserJet pro 400 series M451dn) and am having trouble adding it to the mesh node for wireless printing. My gateway node (attached to provider modem) is 192.168.86.1. The mesh node is 192.168.86.21. Connecting the ...

Wifi router control outside of the app

I noticed there are limited things I can do with my nest wifi. Most router give the owner more control. Is there a way to control my wifi more like to remove unused devices. I found it extremely frusterating when i was trying to connect a security cs...

Alyoop25 by Community Member
  • 1905 Views
  • 9 replies
  • 0 kudos

Steps to reset Nest and connect to Virgin router

I have a system that has: virgin routerNest wifi routernest wifi pointthis means there are two networks set up. I want to adjust the system so that the virgin router becomes a modem and is connected to the cable tv only. Then, the Google system runs ...

LSweet by Community Member
  • 619 Views
  • 4 replies
  • 0 kudos

Resolved! Nest WiFi router does not get Internet from Modem

I have two Nest WiFi routers which were working fine along with two more Nest access points. Recently the mesh status was showing weak and speed I was getting was 1/5 of the speed Modem is providing. I asked my broadband company to take a look. They ...

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gtirtha by Community Member
  • 8828 Views
  • 17 replies
  • 2 kudos

Google Nest Wifi Pro weak connection

So I just setup my Nest Wifi Pro and 1 of the 3 say weak connection. My question is are these needing to be closer than the original Nest Wifi? I have setup all 3 in the same exact positions I had my original Nest Wifi installed and those were great ...

Patrick87 by Community Member
  • 1714 Views
  • 12 replies
  • 0 kudos

Resolved! Google Nest Pro - Weak Mesh Connection with Wired Backhaul

I installed a four-point, google nest, pro system, set up all endpoints with wired backhaul. I have it all wired with cat6. Unfortunately, even while the endpoints are wired together with cat6, Google still reports a weak mesh connection. First off, ...

Dunns by Community Member
  • 5333 Views
  • 18 replies
  • 2 kudos

Problems with Xfinity App on Apple and Roku Devices

In the last week, our Apple devices (Apple TV, Ipad, IPhone) and Rokus are having problems with the Xfinity streaming app. Random channels will not connect and tune into the channel. Been working with Xfinity, but everything is checking out. Other ap...

HK18 by Community Member
  • 906 Views
  • 5 replies
  • 0 kudos
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