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Nest Wifi

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Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

Troubleshoot setup: Google Wifi, Nest Wifi or Nest Wifi Pro

Here are some steps I recommend to resolve issues during the setup of Google Wifi, Nest Wifi or Nest Wifi Pro.Before trying these stepsMake sure that you purchase your Wifi device(s) from the same country where you'll be using them. Since wireless re...

David_K by • Diamond Product Expert
  • 11068 Views
  • 0 replies
  • 7 kudos

What to do about Unnamed Devices

I have been receiving messages about new devices joining my network and right now I can see 7 unnamed devices with MAC addresses that I don't recognize.My first and most important question is: are these the result of external people hacking into my n...

ahr by • Community Member
  • 2556 Views
  • 8 replies
  • 0 kudos

Removing 5Ghz

I have a problem with 5GHz wifi because it doesn't go through walls well and in my study where my TV is there is a stronger signal from next door that causes the TV to stutter. Normally I just turn 5GHz off on my router as I have no need for it and i...

nophead by • Community Member
  • 3135 Views
  • 14 replies
  • 0 kudos

Google Wifi Access Points Disconnected

Why did my Google Wifi fail and disconnect for no reason? I have Google fiber. Been running two years straight. After your update, issues. Come on Stanfird, Totally unacceptable!

Resolved! DNS issue with punycode encoded domain names like øæå

Hi,unsure if this is in the correct forum.I recently I noticed that any domain name with a character is unavailable via nest mesh wifi.Have changed dns from auto to 8.8.8.8 / 8.8.4.4 without anything changing.An example:http://verktøy.no is handled i...

ACPR by • Community Member
  • 1980 Views
  • 6 replies
  • 1 kudos

Google Wifi connect to Verizon 5G Gateway

Hi just got Verizon 5G Home internet Gateway setup today and would like to connect Google wifi to Verizon Gateway since I was using it and Google Wifi is doing pretty good job connecting all my devices. my question is have anyone using Verizon 5G Gar...

Chpbear3 by • Community Member
  • 21079 Views
  • 9 replies
  • 0 kudos

Resolved! Nest wifi router replacement

Stole from a previous thread, but same problem:I got an email from # saying my router has an issue and can be replaced for free.It is great that google noticed this issue and tried to fix it, but the problem is the link to "this form" doesn't work, i...

BadMatt by • Community Member
  • 1453 Views
  • 6 replies
  • 0 kudos

No internet connect -- worked for a year -- suddenly network error

This morning the wifi router gave a network error. Tried the refactory settings, restart modem, checked with ISP if cable modem is working (it does, modem is in bridge). When I try to connect/setuo a new WIFI Router (in Google Home) the setup fails b...

mwjanssen by • Community Member
  • 2885 Views
  • 8 replies
  • 1 kudos

Nest wifi router

I had to factory reset the router and reset it up but it keeps saying that connection failed and says to reboot the modem so I follow what it says to do but it doesn’t work. Does anyone have any idea what I could do

Chazza by • Community Member
  • 2020 Views
  • 10 replies
  • 0 kudos

Guest wi-fi scheduled pause needed

How can I schedule a pause for the google guest network? So far I can only do it on the Family Wi-fi but everybody is using the guest wifi as it is faster for some reason. Thank you!

Rita12 by • Community Member
  • 1026 Views
  • 4 replies
  • 1 kudos

Escalation

Worst Customer Service I have ever experienced. It's been months and only promises with no response. I would like to escalate Case ID [6-4021000032406]

niteshon by • Community Member
  • 4145 Views
  • 27 replies
  • 0 kudos
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