cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Wifi

Blog Posts

Adding a Wifi point to your mesh network Read more

Help Center

Forum Posts

Start a conversation

Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

Troubleshoot setup: Google Wifi, Nest Wifi or Nest Wifi Pro

Here are some steps I recommend to resolve issues during the setup of Google Wifi, Nest Wifi or Nest Wifi Pro.Before trying these stepsMake sure that you purchase your Wifi device(s) from the same country where you'll be using them. Since wireless re...

David_K by • Diamond Product Expert
  • 8771 Views
  • 0 replies
  • 7 kudos

Resolved! Nest WiFi dropping out with new ISP

Had Google Nest WiFi for over year now. Based in UK, previously with ISP Virgin Media and everything worked fine. Switched to new ISP called Community Fibre. Since the day I swapped, I've experienced random drop outs. Usually in the early hours of th...

Jamesluk by • Community Member
  • 1124 Views
  • 5 replies
  • 0 kudos

Nest WiFi, Not Finding Network

Hoping someone here might be able to help me out. Issue: I’m trying to connect my Nest Wifi router to my existing internet setup, but I keep running into a “connection failed” error. I have the Nest router connected via Ethernet to my service provide...

ADH12 by • Community Member
  • 494 Views
  • 5 replies
  • 0 kudos

Qrcode error

trying to connect WiFi on nest thermostat Eboth QR code or numbers are wrong,

Google Home Router

I have a google mesh network and using the Google home app. I have many devices that I have no idea what they are (they are likely from guests) so I would like to remove them. How can I do this?

Google wifi access point not discoverable

We had a power outage and when it came back on, my google wifi network did not come back up. I was able to reset the primary google wifi router. However, the wifi point did not come back. I completed a factory reset, and it is not discoverable from t...

Jbw by • Community Member
  • 351 Views
  • 2 replies
  • 0 kudos

Nest WiFi connection constantly dropping - Spectrum ISP

Issue started a few weeks ago with multiple devices connected to the wifi getting connection dropped randomly throughout the day. Checked with ISP spectrum and they stated they do not see any issues with their service into the modem (Spectrum provide...

Hoslin by • Community Member
  • 595 Views
  • 4 replies
  • 0 kudos

Can't connect Nest Camera Indoor Gen2

I upgrade my google points system to a google pro and the wifi is better. I had to reinstall all the lights and other devices because he network name changed.I am unable after over 20 attempts to get either of my nest indoor cameras installed.I've un...

gnulnx by • Community Member
  • 447 Views
  • 3 replies
  • 0 kudos

Nest wifi mesh devices

Hi!Is there no way to force these to use a specific channel? I know they are supposed to use the best one automatically, but they insist on using the most populated one, resulting in horrible performance.

ducasse by • Community Member
  • 314 Views
  • 1 replies
  • 0 kudos

Google mesh only give 100mbps

The problem still happens in 2024, I read many posts from 2021 and 2022 and the problem has not been resolved to this day. Please don't say to check cables, router, restart network, prioritize devices or a generic answer with standard steps like remo...

netorody by • Community Member
  • 483 Views
  • 4 replies
  • 0 kudos

Monitoring Internet Connectivity with the Nest Router

My internet connection seems to drop off for a minute or two per hour, and this worries me for a number of reasons -- and is disruptive when trying to work or meet. I would very much like to know whether the problem is within my house, or outside it,...

dafisher by • Community Member
  • 699 Views
  • 3 replies
  • 0 kudos
to vote