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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Door slammed shut with bolt extended

Recently, our door slammed shut with bolt extended during a windy day and the door was open/unlocked longer than 60 seconds It takes a bit of effort to turn the lock to lock/unlock the door now. Additionally, the whole assembly feels a bit crooked. I...

Brinks Activation Code not working

I just signed up for Brinks Home Monitoring. In the confirmation email I clicked the activation link to take me to https://store.nest.com/account/activate#code=[redacted]. But it redirects me to https://store.nest.com/account/activate with an error p...

mikeyg83 by Community Member
  • 1246 Views
  • 2 replies
  • 0 kudos

Nest Detect Sensors

When will Google start selling more Nest Detect Sensors?

Unable to Lock/Unlock Nest Yale from Google Home app

I have both the Nest app and the Google Home app installed on my iPhone. I am able to lock and unlock the Nest Yale Lock from the Nest app with no issues, but the Google Home app has never allowed me to lock/unlock. It always takes a while and then r...

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JasonL by Community Member
  • 1662 Views
  • 3 replies
  • 0 kudos

Nest doorbell battery

Purchased new nest doorbell battery version. Decided to have it hard-wired. Unfortunately the notification via your phone (if not at home) is nothing remarkable. With an iPhone/google there is NO away to increase volume level of the actual ring notif...

Nest Doorbell Battery

Purchased new nest doorbell battery version. Decided to have it hard-wired. Unfortunately the notification via your phone (if not at home) is nothing remarkable. With an iPhone/google there is NO away to increase volume level of the actual ring notif...

Connect battery back up replacement?

I have the Nest x Yale lock with Connect. I am getting notifications that the Connect back up battery needs replacing but no one online or when I call knows how to help me. Anyone know how I replace the Connect battery?

BlueJay by Community Member
  • 1818 Views
  • 5 replies
  • 0 kudos

Nest Yale Door Handle

I have change batteries 3 times. Last time I used the best one. After 3 weeks same issue. Only people who can lock or unlock are who have the Google Home App. The visitors that are added can not unlock the door. The other problem is that in the app y...

ADom by Community Member
  • 1721 Views
  • 5 replies
  • 0 kudos
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