Update on Assistant experience on Nest Speakers & Displays Read more
Forum Posts
Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Resolved! Having trouble with Speaker groups? Read this first
Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...
Troubleshoot setup: Google Nest or Home speaker or display
Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...
My speaker display won’t play the radio any more
Are used to always ask my Google to play Nova 96.9. I played this every single day whilst working from home and this morning woke up and asked Google the same thing and it said sorry I’m having trouble try again later.Are used to always ask my Google...
Resolved! YouTube stopped working
Issues started yesterday. Every time I say "hey Google, play xxxx" it will say OK and then attempt to play from YouTube music but I then get "Sorry something went wrong". All other voice commands are fine and responses on Google OK.I note this was a ...
Resolved! problème avec une enceinte Nest mini 2eme génération
Bjr, je possède une enceinte nest mini 2eme génération depuis moins d'un an. Au début je pouvais demander une alarme avec écoute d'une radio. Il semblerait que cette option ne soit plus valide. Mon problème actuel est que je demande l'écoute d'une ra...
Google Speaker
I’ve come home after 8 wks away. Google speaker was left plugged in. It’s not responsive, I’ve looked in Google home and it says it’s not connected, try’s to connect but fails, I have unplugged it waited and plugged it back it and nothing, I’ve held ...
Nest mini (gen 2) disconnects daily
My nest mini disconnects at least once a day. I can reconnect it by selecting it from my list of available wifi networks. I’ve tried multiple factory resets to no avail.It was working flawlessly for almost two years before this started happening. I’v...
Nest Mini 2nd Gen Box Differences
Hi AllLooking to upgrade my devices, but on researching I've noticed that there appears to be two different '2nd Generation' wordings on the boxes - One is just plain black text while the other is white text in a black box (both in bottom left hand c...
Trigger morning routines
I'm using Nest Hub 2nd generation.I set up my morning routine in Google Home, and I set it to trigger when I dismiss my alarm. If you press the STOP button when the alarm goes off, the morning routine works fine. But the problem is when I snooze. I u...
All Nest Hubs suddenly "lost connection" and cannot access settings from Home app
Hi,I have 3 Nest Hubs and all 3 suddenly could not be accessed via Home app. Even when I tried to change clock face, the app prompts "Couldn't connect". What is going on with Google software? If it's one Nest Hub I can understand. But all 3 at the sa...
Resolved! Can't set up wifi
I received a new Nest Hub (GoogleHomeHub5310) for my birthday, during the setup, the display indicate that "Like this Next Hub was build for another country. Is possible that is not compatible with your wifi network. After try to connect to my wifi n...
Nest Hub Max - new home, won't fully set up/allow video
I have a Nest Hub Max which was used at our prior home.I went to set it up at our new place (factory reset) on the Home app and it goes through the process until, at the end, it comes back with "This Nest Hub Max is connected to another account or ho...
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