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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest Aware notification zones

I guess as much as anything, this is a feature request. It’s a simple one.Strictly honor the borders of notification zones. If I go to the trouble of carefully designing zones, I really don’t want alerts for activity “near” but outside of those zones...

hirsch22 by Community Member
  • 1207 Views
  • 3 replies
  • 0 kudos

Camera Became Disconnected

We have had a DropCam HD for many years located in an owl nest box that usually fledged /produced a couple of clutches per year. For some reason it became necessary to update the firmware in our router that serves the building on which the nestbox is...

vfmoore by Community Member
  • 3361 Views
  • 16 replies
  • 1 kudos

Nest app not showing all cameras

Hello, I set up all of my cameras in the home app.I can see them alli then subscribed to nest awareI then downloaded the nest app but I can only see my indoor display camera please help

Mastesan by Community Member
  • 1361 Views
  • 6 replies
  • 0 kudos

Portuguese Language on Nest Hub

Is Portugal not worthy of your company, products or services? Or isn't even a country as large as Brasil? Do you see why a lot of people flock to Amazon? Consideration... Attentiveness... That's why. Take a look at these numbers:Swedish is spoken by ...

Trouble with Nest Video history and Google Home

I have a second generation (old) nest camera. In my old house, I could get the video feed no problem. We moved and I set up the camera again, I have Nest Aware, and I can’t get anything but the stills, no video. My husband was able to see the video a...

Patipati by Community Member
  • 2048 Views
  • 10 replies
  • 1 kudos

Resolved! Nest aware history

My trail 30-day Nest Aware subscription expired. I renew it and my history is gone??? All the faces and the videos is gone. I want them back. How?

Jörgen by Community Member
  • 1571 Views
  • 7 replies
  • 0 kudos

Resolved! Google doorbell history

Mu video history stopped on my doorbell and I didnt know until I looked up to see who stole my wreath off door and no history! How do I get history back and how mich

Acook1 by Community Member
  • 986 Views
  • 4 replies
  • 0 kudos
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