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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Need help with hack account

Hello guy I’m not going very well my account been hacked last 2 months ago I can’t even get google support help me so I find this website so I am telling you what happened if you guy know how to fix it please help me. I download wink app I met a girl...

Simple function is missing

One simple function is missing Not able to activate my boiler just for central heating for a fixed duration, say for 30 min.The manual push override starts up both hot water and central heating and not one or the other.Using nest app you cannot perfo...

Kash- by Community Member
  • 690 Views
  • 1 replies
  • 0 kudos

Switching from the old $600 plan to Aware Plus

Hi, chat support has not been able to answer this clearly and the nest number doesn't seem to be active anymore.We were just billed $600 a week ago for the old 3+ camera plan, we want to switch to the $120 Aware Plus plan.. What I am trying to figure...

Unable to add Nest Thermostat to Google Home app

Like many previous users, I to am unable to add the Nest Thermostat as a device in my Google Home app.Having added many IOT devices to my Google Home app, I find it fairly straight forward, however, this has baffled me and Google UK, hence my case is...

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pistolpete by Community Member
  • 1503 Views
  • 4 replies
  • 0 kudos

Resolved! Download Video

Trying to download video clip. I've followed the instructions to go to history, and events which is where there is supposed to be a download button at the top. I dont see a Button . See my screen shot 

Screenshot_20230116-172422_Home.jpg

I cannot view my history

I've read through all the forums: when I log in, I can't see an option to view history. Only clips that have been downloaded. My subscription is up-to-date. There are some very important clips I need to download, so time is of the eseence. I've tried...

mizjodi by Community Member
  • 9226 Views
  • 10 replies
  • 2 kudos
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