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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Nest schedule out of sync with thermostat time

Hi therethe thermostat is triggering the boiler to comeof ahead of schedule - the True radiant setting is set to ‘off’, so it should only come on at the exact time. But the heating comes on at 3pm and is supposed to come on at 5.30pm. I’ve checked ti...

AndrejV by • Community Member
  • 782 Views
  • 3 replies
  • 0 kudos

Adding faces not working😡

Finally got my nest doorbell cam from ADT yesterday and after asking me about 2 faces (do I know them or not, would I like to add faces) that function hasn't come up again although several other people have shown up at the door and the camera even re...

Pierre22 by • Community Member
  • 1588 Views
  • 7 replies
  • 0 kudos

Nest Aware and Google Home

I have Nest app and nest aware with 2 outdoor cameras. I also have Google Home with a number of lights and switches. How do I merge the two into the Google Home app and is that actually the best thing to do?

Emergency

I need Edwin or Eugene from googe nest to cintact me urgently. Emergency!!!

Ceyda by • Community Member
  • 1727 Views
  • 8 replies
  • 0 kudos

Application Terrible quality worthless

Where to start on how bad this application is. There is no comparison to the Original NEST app. Half the time it does not work. It Captures many things but video is rarely available and when it is, it only records a few seconds. Wish I had never boug...

Nest Aware Subscription Managed By ADT

Hello. I recently got google nest outdoor cameras and doorbell through ADT Security. Now it shows they set me up with the basis Nest Aware Subscription which only does 30 days of recording but no 24/7 option. So for the past 2 weeks I reached out to ...

RRM by • Community Member
  • 1335 Views
  • 3 replies
  • 1 kudos

Nest Aware Cameras and Doorbells

I have my doorbell camera for a long time and have my subscription updated, but I have not been able to get any history. Some events are happening and I’m not able to see what’s going. Any feedback will be appreciated. Thank you

SusanaV by • Community Member
  • 924 Views
  • 4 replies
  • 0 kudos
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