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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Camera not recording events

My car alarm just went off mysteriously in my drive way with my camera pointed right at it, it took me about 30 seconds to a minute to find my key and turn it off, went out there investigate what cause the alarm and then remembered I could check my c...

Nest aware not recording

I have 2 nest cameras with nest aware but only 1 camera records the footage? How do I get both to record and store the footage?

Jtwood by Community Member
  • 805 Views
  • 3 replies
  • 0 kudos

Google Home Mini 2 White Lights on

My somewhat new google home mini decided to stop working today after I had requested that google turn the volume to ten, it had turned off moments later it had stayed on two white lights for a while, then it had went into the flashing “thinking light...

Wulics by Community Member
  • 1043 Views
  • 3 replies
  • 0 kudos

Is there a device limit for commercial accounts?

I kindly need some help as I cannot find the answer online.We need 15 cameras + 4 next thermostats for our business. I see that a home nest account has limit of 10 cameras. Does a commercial subscription allow for more cameras and devices? Is this in...

JayJayJay by Community Member
  • 967 Views
  • 3 replies
  • 0 kudos

Resolved! No connection with cameras in Home app or Nest Aware

I can not connect to the Nest cameras on the Google Home app nor on the Nest app. On one of the phones I saw an error message about a Google prompt. So maybe it is a security issue.I try to connect through home.nest.com on pc but no succes. Get in a ...

Mentjens by Community Member
  • 2015 Views
  • 5 replies
  • 0 kudos

Help!,!

Can not get this subscription no matter what I try? Can someone help me please?

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