cancel
Showing results for 
Search instead for 
Did you mean: 
Subscriptions and Services

Blog Posts

No posts to display.

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Quero o Nest Hub 2 em português.

Em 15 de julho de 2022 o Nest Hub de segunda geração ainda não tem o idioma português. Vou-o devolver à loja, estou dentro no período experimental.

Luís by Community Member
  • 12546 Views
  • 7 replies
  • 43 kudos

Playback in history not working properly

HELP! Monday night, I could view history from Sunday morning. Today is Thursday. I cannot view the same history from Sunday. I scroll to the time the video was recorded, click on it, and it jumps to current video. The cameras are used to monitor sitt...

Minoucat61 by Community Member
  • 1519 Views
  • 5 replies
  • 0 kudos

Resolved! Video of event I observed disappeared

I am a NEST AWARE customer with a few cameras on my property.Today I was observing "live" on my camera someone picking flowers from my backyard at 6:19am. When I wanted to show my wife what was on the camera, there were no events between 3am and 8am....

Elizaville by Community Member
  • 3223 Views
  • 8 replies
  • 0 kudos

upgrading to nest aware plus

I currently have a nest aware subscription and it had the 24/7 continuous recording but that magically went away when I upgraded to google home and now just have event recording. It looks like one can upgrade to nest aware plus to $12/mo or $120/yr. ...

Bisquits by Community Member
  • 2635 Views
  • 8 replies
  • 0 kudos

Nest Protect - Ability to turn ON alarm manually

Is it possible to turn on Nest Protect Alarms manually to test or to use for fire drills with your family? Is this an available feature or can it be added? Also, is there a way to sound a siren on Google Outdoor Security Cameras to scare away animals...

Kaffe7872 by Community Member
  • 898 Views
  • 1 replies
  • 1 kudos

Nest aware

I have the Nest Aware subscription, but for some reason, all of my wired cameras are not giving me constant video. Like when I go to history, it will only show me the times when there was an alert. It won’t show me anything else. It used to, but now ...

Mw0706 by Community Member
  • 1005 Views
  • 3 replies
  • 0 kudos

Nest detecting people…sometimes

I just had someone come on to my property to relieve himself. Our Nest Cam did not detect him. It did detect me returning from walking my dog a few minutes earlier and then detected me checking out my property a few minutes later, but didn’t detect t...

Dpeluso by Community Member
  • 1351 Views
  • 5 replies
  • 0 kudos
to vote