Google Nest Community

Nest Aware subscription paid for but not working.

Nest Aware subscription paid for but not working.

Recently I purchased a year long subscription for Nest Aware and although I've paid for it, none of

A month ago I purchased a year long subscription for Nest Aware and although I've paid for it, none of my devices are recording or storing data. Also I didn’t have any of the features.

Update this forum to better track important customer feedback/issues

Please update this community forum to better track issues that are important to customers.How do you even track anything if every post gets locked within 1 week?This is ridiculous.You are restricting and muting our feedback.

Cannot add new Payment Method for Nest Aware - 1st generation

Hello, I have a new Credit Card. But when I enter all the new Credit Card details in the NEST app (Android or via any web browser) and press 'SAVE' then just nothing happens. I log-in to https://store.nest.com/ and press 'Billing Info'. Then I click ...

Could I use the same Nest Aware Plus subscription for two homes in two different countries?

Hello I have one Nest Aware Plus subscription in my main home in the UK. And I have two Google Nest indoor cameras working with it. But, I have another home in North America. Could I install Google Nest indoor cameras in that house, and use the same ...

Nest Aware Plus: Plan description unclear that multiple homes require multiple subscriptions :(

So, I recently added a Video Doorbell (wired) to my 2nd home. At that 2nd home, I already had several Protect devices (smoke dets). In first home, I have had a Nest Doorbell (wired) for couple years. I had an active Nest Aware subscription that has w...

Migrating Nest Cam Voided Original Aware Subscription Amount

I had purchased Nest Aware subscription back in 2019 for my indoor cam. Moving to a new home recently, I was prompted when I was starting the process to set it up that I needed to get authorization to delete the camera from the original home location...

I set up free nest aware but doorbell not working can I get a day back