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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Constant login issues

Hi,I have been unable to login to my Nest Aware. When I try to reset password I do not get any emails to allow me to reset my password. It was working a while ago and I had the same issue, then miraculously it worked and then I got logged out. Now I ...

Driek by • Community Member
  • 756 Views
  • 3 replies
  • 0 kudos

NO Australian Telephone Support Number?

When I go to the Australia (AU) support pages, to call Australia Nest support.Starting from here: https://support.google.com/googlenest/?hl=en-AUIt then redirects me to: https://support.google.com/googlenest/gethelpAppears to be the US help site. The...

Events will not play anymore

I have had my best for about a month! It was working fine then stopped playing back my events. I delete them often and nothing has changed. I logged off with and signed back in but still no replay on saved events, on any events. Only live will play. ...

GG58 by • Community Member
  • 968 Views
  • 4 replies
  • 0 kudos

Nest aware video history

I want to go back to Christmas day. I just lost my dad and I want to go back and see the video from that day. Is there any way at all to do this? Please help.

KerrySRN by • Community Member
  • 1085 Views
  • 4 replies
  • 0 kudos

New Nest Doorbell no longer have Nest Aware

My previous Nest Doorbell (Hello) quit working. Purchased a new Nest Doorbell. Deleted the old one and then installed the new one. Now I no longer have Nest Aware. It was renewed in September for 12 months. Will I be credited for the months lost on t...

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