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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Solution to view Nest cameras on computer?

I've been using Nest with Nest Aware cameras in my businesses for 5+ years, but the move away from the Nest App without a solution to view ALL GENERATIONS of Nest cameras on a browser is ridiculous and will cause us to move away from Nest. Has anybod...

blascala by • Community Member
  • 905 Views
  • 4 replies
  • 1 kudos

Resolved! DATE/TIME Stamp - there must be a way?

I need to be able to save video clips with a date/time stamp for possible legal matters. I've searched heartily and it seems that there is no way to do this. What am I missing? I cannot believe that a new Google Nest camera with a Nest Aware subscrip...

Edubs by • Community Member
  • 1732 Views
  • 3 replies
  • 1 kudos

Nest app

Hi , can't download a clip of my history event details. There is no option. I subscribe monthly. Help! Thanks! Angie

Google Nest cannot email to my account for Nest

When the person for Google Nest tried to email me to verify my Nest account, they were unable to do so. For some reason my email for my nest account does not accept emails from them. I need help as now I am being charge for 2 Nest Aware accounts.

DCM by • Community Member
  • 1022 Views
  • 3 replies
  • 0 kudos

Nest aware App vs web

I have a nest aware plus subscription and can view my cameras fine on android, but I do not see any way to see the cameras on my computer. Is there a way to do this?

mike614 by • Community Member
  • 989 Views
  • 4 replies
  • 1 kudos

Access Nest on iPhone

I don’t have access to my original email I set up the nest for. I bypassed that and tried with my google email, but it won’t let me access because it’s already registered (being used) by my old email with no access. What can I do now?

TPD808 by • Community Member
  • 808 Views
  • 3 replies
  • 0 kudos

Upgrade

Paid for upgrade at end of trial money taken out but did not get upgrade

Cwhipple by • Community Member
  • 800 Views
  • 3 replies
  • 0 kudos

Subscription

I paid $120 for 10 day recording for 1 year with 30 day free trial but have never received it and my camera is not recording anything

Honeybea by • Community Member
  • 986 Views
  • 4 replies
  • 0 kudos

I have 2 homes and have to pay Nest Aware twice

Hey.I have two homes with multiple cameras on it.I cant put all cameras in one home because its 2 different places.Now with Google Nest aware, i have to pay for each home 50€ per year.It would be awesome, if the payment goes per Account, instead of p...

Anonymous by • Not applicable
  • 960 Views
  • 4 replies
  • 0 kudos
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