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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Upgrade

Paid for upgrade at end of trial money taken out but did not get upgrade

Cwhipple by Community Member
  • 995 Views
  • 3 replies
  • 0 kudos

Subscription

I paid $120 for 10 day recording for 1 year with 30 day free trial but have never received it and my camera is not recording anything

Honeybea by Community Member
  • 1178 Views
  • 4 replies
  • 0 kudos

I have 2 homes and have to pay Nest Aware twice

Hey.I have two homes with multiple cameras on it.I cant put all cameras in one home because its 2 different places.Now with Google Nest aware, i have to pay for each home 50€ per year.It would be awesome, if the payment goes per Account, instead of p...

Anonymous by Not applicable
  • 1127 Views
  • 4 replies
  • 0 kudos

Video history

I am not able to see the video history. I have deleted the cam and readded it i have restarted my modem and everything.

Sadal89 by Community Member
  • 976 Views
  • 3 replies
  • 0 kudos

Problem renewing Nest aware subscription

The problem:I have been trying to renew my Nest Aware subscription for several months without success. I have been using the same credit card to pay for the service for five years but had expired just prior to my renewal date so I had to update the p...

MarieB by Community Member
  • 6857 Views
  • 8 replies
  • 1 kudos

Nest aware iq outdoor cameras

My devices have been logged off and or aren’t connected to my WiFi anymore and I’m not in the same state as my cameras how do I get them reconnected to the WiFi

Tdarby84 by Community Member
  • 1131 Views
  • 4 replies
  • 0 kudos
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