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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Can’t subscribe to nest aware

 My old account I used yahoo to log in. Nest aware worked great! Zero complaints. Nest kept bugging me to change to Google to login. It wouldn’t let me move everything over so deleted the entire yahoo account and started fresh with a Google log in ac...

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Johnson203 by Community Member
  • 6971 Views
  • 5 replies
  • 1 kudos

Nest Aware

I have two houses, one in Missouri and one in Arizona. I have 3 Nest cameras in Missouri and 2 in Arizona. Does one Nest Aware subscription cover all cameras that I own?

Ken_1 by Community Member
  • 1086 Views
  • 2 replies
  • 1 kudos

Cannot log in using Firefox

I cannot access the www.nest.com log-on screen using Firefox browser. A few days ago it was working fine. I can only access using mobile. Just want to know if anyone else is aware of this problem.

Subscription?

I have been using nest for over three years now, and when it renewed last month, I lost video history. Help!

Bucky1022 by Community Member
  • 1099 Views
  • 2 replies
  • 0 kudos

Nest Aware Plus Teething issues

HiI have a 1st Gen Outdoor Cam non IQ) at the front door. Following the purchase of an annual subscription for Nest Aware Plus, I have some quick questions / issues for which hopefully there is a quick resolution:-1. Notifications - the performance i...

mfeather by Community Member
  • 967 Views
  • 2 replies
  • 0 kudos

Nest aware recording intermittent.

So I have a strange issue. I have a camera on my parking area and a camera facing the front of the house. The camera on the front of the house for some reason every now and then does not record the event. The camera in the parking area does not have ...

Nest online - white window blocking access to cameras

I'm trying to view the cameras on my laptop however regardless of the browser or computer I use there's a white window blocking access to the cameras. I've tried hitting the Enter and Escape keys along with others but nothing gets the screen removed ...

meela5528 by Community Member
  • 1064 Views
  • 2 replies
  • 0 kudos
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