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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Nest subscription won’t allow record

Hi. I paid for my best aware subscription but it still won’t record motion or sound snapshots and only comes up at a screenshot of the time it happened. I’m so close to just getting rid of everything google out of my house.

Adding New Cameras

How Could I Add More Cameras From My Google Home App To My Nest App?? I Been Scaning QR Code And Its not Working?

Tello08 by • Community Member
  • 2059 Views
  • 5 replies
  • 1 kudos

Camera subscription

How do I get first gen camera subscription. I had a 30 day subscription on a camera but seems to have been cancelled

SafeHaven by • Community Member
  • 1314 Views
  • 3 replies
  • 0 kudos

Nest Aware Plus wont able to renew

I have 2 different location structure. one in UK and one in Switzerland , I mange to renew the UK Nest Aware Plus , but they wont allow subscription in Switzerland

LU8888 by • Community Member
  • 1049 Views
  • 2 replies
  • 0 kudos

Yale lock problem

My Yale lock tells me the deadbolt is jammed and won’t lock but it actually locked and fully extended….what does this mean and how can I fix this?

rksearcey by • Community Member
  • 2533 Views
  • 3 replies
  • 1 kudos

Nest Aware not working

i signed up for best aware almost a year ago. now it doesn’t work despite being paid up (just got the renewal receipt). the “support” is weak, simply referring me here. all settings about nest aware simply tell me about the “new nest aware” as though...

wendy1 by • Community Member
  • 2797 Views
  • 3 replies
  • 6 kudos

Why does this suck?

So, the battery doesn't charge, it turns the heat on and off when it does have a charge and doesn't make sense. Why does this suck so much?

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