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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Unable to Cancel Nest Subscription

I'm being charged for a Nest Aware subscription that I don't have anymore. I've opened 6 cases with your customer service team and they don't see any active subscriptions and tell me every time I won't be charged again. I'm credited the $8 but once 2...

Delo281 by • Community Member
  • 447 Views
  • 2 replies
  • 0 kudos

Resolved! doorbell memory

I paid $80 last week and i still do not have any events held for more than 3 hrs. can u tell me why?

Google NEST set temperature to 31 degree C by itself

Google NEST set the temperature to 31 degree C by itself when we were on vacation. That increased our gas bill badly. When I talked to NEST senior manager, Saorese Eliza, she told me that my HVAC needs to be maintained yearly. She never answered why ...

bobozhou by • Community Member
  • 476 Views
  • 1 replies
  • 0 kudos

Resolved! Nest aware subscription multiple cameras

I have multiple cameras and Im paying two nest aware plus subscriptions but i just realized that for multiple cameras at the same home, i should be paying only one for all of them. How can i group them in order to pay one subscription?

Alet by • Community Member
  • 658 Views
  • 1 replies
  • 0 kudos

ADVICE TO NEST AWARE SUSCRIBERS

PEOPLE : DO NOT EVER GO FOR NEST AWARE; THE GOOGLE SERVICE IS WORST !I HAD BEEN WAITING FOR THE PAST 10 DAYS TO CANCEL MY SUBSCRIPTION WITH ONE CALL EVERY DAY WITH NO ONE DOING ANYTHING OTHER THAN STOCK ANSWER: WE ARE TRYING OUR BEST TO GET IN TOUCH ...

Resolved! Need help with refund issue

Hi, i recently canceled subscription and will be receiving a prorated refund, but the original payment or bank card i used to pay for the subscription is closed. Is there way to contact billing to get the refund rerouted to another bank?

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