Subscriptions and Services

Night Vision on plug in outside camera

Several months ago, night vision on one of my cameras went out. In Nest Aware, I tried moving it from “auto” to “off”, unplugged the camera, cleaned the lens (which was not dirty) and “uninstalled” and re-installed” the camera. Nothing works. I reach...

Nest Aware subscription

Hi,I ordered Nest aware 3 weeks ago and still have no history option. Please help asap. I see my subscription in my profile.

Switch billing from Monthly to Annual

When will the ability to switch from monthly to annual billing become available? I was told to cancel and resusbcribe to effect this switch, but then I would lose access to all of my video history.

Subscription payment issue

I am trying to renew my subscription with my doorbell , For some reason, the payment is not going throughI left a message several times Left a message This is my new email address please send a message or conversation through this email that I am sen...

Google asshats charged me twice again this year for nest Aware

For the second year in a row, these dbags at Google have charged me twice on the same exact days as last year for using Next Aware. You'd think after getting the charge disputed last year, one of these muppets at Google could have prevented the same ...

Subscription wrongly canceled for nonpayment

Received cancellation notice for nonpayment, but account shows paid through November 2024. Is this common with Nest Aware?

Nest Aware for 2 homes

If I have several cameras in my house in New York and my house in Florida, why do I need 2 subscriptions at $150 each. Is there a way around this or special pricing for multiple homes on Google Home.

Nest charges

I have been charged $160 for the services, where to find what the charges for and how to resolve?

Video history will not play full recording

I pay for Nest Aware. I can open the Google Home app and see my google nest cameras. There is event history going back for days, but I need to watch a video from less than 24hr ago and it won't play, just a spinning blue circle. I can see movement in...

My video recovery plz

My video recovery plz plz plz

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Night Vision on plug in outside camera

Nest Aware subscription

Switch billing from Monthly to Annual

Subscription payment issue

Google asshats charged me twice again this year for nest Aware

Subscription wrongly canceled for nonpayment

Nest Aware for 2 homes

Nest charges

Video history will not play full recording

My video recovery plz

Subscription

Nest Hello Gen1 Camera

Trying to apply Google 1 Google Home Premium benef...

Canceling Google Home Premium subscription isn't v...

invoice for the annual registration

Charged for nest subscription that I cancelled

IMPOSSIBLE to cancel subscription

Subscription

Nest Labs Extra Charges

Still getting charged $80 a year and do not have a...