The Nest Community is now Google Home & Nest!
We have moved to a new home. Please visit the Google Home & Nest Community to connect with other users, ask questions, and explore the new space.
For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.
My Nest device hasn’t worked for over a year and I cancelled the service
I just got an unauthorized charge to my credit card $80, please refund
that amount.
I have 4 cameras in my main home and Aware subscription for 30 day event
storage. I have a floodlight cam in another location (home). How can I
add this device to my existing Aware subscription? The other home wants
me to buy another subscription.
I accidentally added my HOME address as an AWAY address in Nest app Says
to remove it go to google home I did and cant figure out how to remove
the AWAY address
This is an issue about a Nest thermostat. It only gave me the option of
Nest Aware. I got divorced and kept the house with the Nest thermostat
but my ex has the account linked to his email. He won’t transfer the
account or help me in any way. How can...
Hello Ronda,Latest meaningless email from google nest. Even though they
are aware and gave us a case number (AGAIN!!!), we still are being
charged. The charge showed up yesterday for $230!!! We must seek legal
action at this point!!READ EMAIL BELOW!!...
My sybscription was terminated when my credit card passed its expiration
date. I have now added my new card and started a new subscription. Can I
recover all the known faces that was lost?Also, the video history was
lost. Not as important as the face...
Trying to update my new credit card number to my first generation nest
subscription tried from the app unable to. Called on the telephone to
google, absolutely no help. I do not want to migrate, because the nest
first generation app is far superior t...
I'm being charged for a Nest Aware subscription that I don't have
anymore. I've opened 6 cases with your customer service team and they
don't see any active subscriptions and tell me every time I won't be
charged again. I'm credited the $8 but once 2...
