I installed my Yale lock last night. I had some issues connecting to the internet due to my Nest Hub Max being on another WiFi signal. Once I corrected that, I was able to connect the Yale lock to my Nest account and WiFi. Around 9:30 pm, I received ...
My Yale Nest Lock is working fine with the app, but the keypad is unnresponsive. I can't one-touch lock with the Yale button or use the numbers to enter a code. The screen does light up when I use the app to lock it, but it doesn't respond to touch. ...
I have had this lock installed for a few years with zero issues. It suddenly went offline a few days ago. I can't seem to get it back online. The Nest Connect device has a good wifi connection and tests good. The lock itself works. I removed batterie...
I moved into a house that already had Nest thermostat, Yale lock, Connect, and cameras. I have the thermostat and Connect all set up. I cannot get the Yale lock to connect. When I hold the button, it flashed blue three times then green twice. It neve...
When looking at "devices" there are 8 devices connected but only 7 are shown. What is the extra
The power will not turn on
Hi. We have 5 Nest x Yale locks all on one account, on one hub. How do we separate the codes for only their specific unit but not for all the units? Meaning everyone shouldn't have their codes working for all 5 locks.
I moved and setup a new network. One of my nest detect sensors won't reset to the blinking blue light. It just stays solid blue after factory reset. I can factory reset by holding button down, then it turns yellow, then back to solid blue that never ...
I had to reset my internet ad everything came back online except my Nest x Yale lock and Nest Connect. After some troubleshooting, I decided to call the help line and thus began an epic journey of confusion and sadness. The first person I talked to o...
The user instructions specify using "standard AA alkaline batteries" and NOT using "rechargeable NiMH batteries or other kinds of batteries."Can anyone help me understand why?
