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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Can't hear callers, but they can hear me

Hi,I am unable to hear callers. When I try to call, the person I want to speak to can't be heard. Phone is an Android. I can see the Internet, but still receive no audio

hs82397 by • Community Member
  • 91 Views
  • 1 replies
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Anker Zolo Mojo Speaker issues

I've been using a Zolo Mojo speaker on Google Home for the past 5 years. I recently has some issues so I did a factory reset on the speaker and tried adding it to Google home again. All works fine until the end where it does the configuration of the ...

Badkins by • Community Member
  • 379 Views
  • 4 replies
  • 0 kudos

Google Home app crashing on Pixel 7

Hello all, for around 2-3 weeks now, my Google Home app keeps crashing. Specifically, I have a Nest mini 2nd gen and a Nest Hub 2nd gen; whenever I try to change the equalizer on either of the devices, the Home app just crashes, no matter if the devi...

valemaio2 by • Community Member
  • 125 Views
  • 1 replies
  • 0 kudos

smartthings linking home app

Why when you bring a TV from the smartthings app to google home when you open its remote does it not have direction buttons or a dpad?

tal279 by • Community Member
  • 125 Views
  • 1 replies
  • 0 kudos

Google home device add

Why I can’t see my added TV “LG” on my google home dashboard even tho I got the msg “successful linked”

google home hub notifications

Hello all, I was just wondering if anyone knew if google home hub can notifiy me of incoming phone calls on my android phone while I am at home. I am hearing impaired and can't always know when my phone is ringing. It would be nice if google were to ...

Home Disappeared

I've had my home set up in Nest for years with no issue. Yesterday I tried to set my thermostat, and the app showed nothing. I signed out and in a few times, and it just kept asking me to set up a home. Apparently mine was gone. So I went through the...

Control NuHeat Signature thermostat with presence sensing

I am running into trouble trying to edit my "Away" routine to adjust the thermostat on my NuHeat Signature floor heating. When clicking on "Add action", the app brings up a variety of devices, mainly smart plugs and lights, but unfortunately my therm...

brad2k by • Community Member
  • 202 Views
  • 2 replies
  • 0 kudos

Trouble Adding Multiple Accounts on Nest Hub – Blank Screen Issue

I'm trying to set up multiple Google accounts on my Nest Hub. My personal Google account is used for the Assistant and Home setup, while my work Google account holds my calendar, reminders, and notes. However, when I try to enable the additional acco...

EzraB by • Community Member
  • 153 Views
  • 1 replies
  • 0 kudos

LG S95TR Soundbar Not Connecting to Google Home

I have LG S95TR Soundbar connected to Samsung TV. It is connected to WiFi and works with LG Soundbar App. I can't find it on Google Home App when trying to add device -> Google Nest or Partner Device. If I chose Works with Google Home -> LG Soundbar ...

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