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Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Controlling volume for multiple speakers in the Google Home app Read more

Now Available: Google Nest Warranty Helper Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Can’t Login to Nest App

I can’t login to Nest and when I request a password reset nothing comes in. Checked spam and nothing there either.

Dlroon by • Community Member
  • 427 Views
  • 4 replies
  • 0 kudos

Shutters handling with Google Home App

I don't really understand why I cannot handle (fully open, partial open/close, fully close) my shutters from Home App, while I cano do this easily via Nest Hub.In Home App, if I tap on the shutter device, I just get to its settings (same thing with p...

Rigel_k by • Community Member
  • 2310 Views
  • 27 replies
  • 1 kudos

Nest aware subscription

I am paying my monthly subscription for best aware although my cameras are still only recording previous 3 hours. My app is indicating my subscription has ran out, although when I go to renew it indicates that I have the subscription and next payment...

Google Home Preview - Accepted but never showed new interface

I joined the waitlist for the preview the day it was launched. (Pixel 7 Pro, pixel watch too) And then a week or so ago I was accepted finally. I got the pop up and asked me to join. I clicked accept or whatever the verbage was to join. I then got an...

Anthony by • Community Member
  • 859 Views
  • 5 replies
  • 0 kudos

G suite accounts not supported

Hey there. I have a very crippled experience from Nest here. I keep getting asked to migrate my account to a Google account but then it errors out saying it doesn't support G suite accounts. Migrating to a vanilla Gmail account is not really an optio...

georgebb by • Community Member
  • 6863 Views
  • 14 replies
  • 18 kudos

Google Home App not showing connected app

I tried setting up my Crabtek device on my Google Home App and I got a notification that it was successful however it’s not showing on the control panel. I have another smart extension connected on Google Home App no problem.

springles by • Community Member
  • 1723 Views
  • 10 replies
  • 0 kudos

Google Home App stopped working when using cellular data (not wifi)

Hi. I visited Bermuda, using a prepaid SIM card there. Perhaps my iPhone setting is off now after I came back to the US. I can’t use just my cellular data to use Google Home app at all. Whenever I open Google Home app, all the signal bars on my phone...

Yo66 by • Community Member
  • 1551 Views
  • 18 replies
  • 1 kudos
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