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Device controls now available on Google Home for web Read more

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4791 Views
  • 0 replies
  • 7 kudos

Adding “Work With Nest” products to Nest

I have a number of Geeni and Roku products added to me Google Home App. I was told that I need to use a Google Streaming Device (ChromeCast, Nest Device) to view the camera. I am able to view them with ChromeCast. I thought that before getting a Goog...

Google Home

Google Home is asking me to login into My Google Home App

aaron48 by • Community Member
  • 1141 Views
  • 4 replies
  • 0 kudos

Cant login to nest on my Sony tv

Has anyone got a fix for not being able to login to the nest app on my Sony Google TV? I bought it for home integration and it dosnet work. Can't find any fixes online. Please help me

Home won't remove from Nest app

Hi. I have two homes in my nest app. The one with no devices on which I have renamed X allows me to 'Remove Home' from home info setting. When I restart the Nest app after removing the same home X is back again. The other home does not have the remov...

oldpearse by • Community Member
  • 7245 Views
  • 9 replies
  • 0 kudos

Teckin account won't connect in Google Home App

Have a lot of Teckin smart devices. Been using them with the Google Home App no problem for years. All of a sudden, Google Home App drops my link to the Teckin App. Now, none of the devices are showing in Google Home. When I try to add Teckin in the ...

Cannot connect anything !

I’ve had Google Nest thermostat for a while. Something happened where nest app was changed to google home and ever since then, my nest and doorbell disappeared and I cannot reconnect. Help!When I try to reconnect, it says the devices are already conn...

Cannot edit routines

Hello,I am running google home app on an iphone 14 with most up to date IOS software and google home app. Everytime I try to create a new routine or edit an existing one I get a 403 error and it says "We're sorry, but you do not have access to this p...

Item not found on chromecast with google tv

I have just purchased the Chromecast with Google TV however am unable to load any apps and the error message ‘Item not found’ continues to appear. When I try to open or even search apps, this message appears. I have done factory restart, unplugged an...

Renae237 by • Community Member
  • 2022 Views
  • 5 replies
  • 1 kudos

Nest to Google Home Migration

I have the Nest App and when I go to settings in select “account” it does not offer “migrate to Google” as an option

MelWalter by • Community Member
  • 973 Views
  • 5 replies
  • 0 kudos
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