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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
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  • 0 replies
  • 7 kudos

Resolved! Smart plugs Telkin via Smart Life linked to Google Home

Hi, I've just started using my Smart plugs (Telkin via Smart Life) linked to my Google Home.Last time I used it (2+ years ago) you could set it, on one page, to come on and go off at specific times, however I can't seem to find that feature anymore?A...

Garychance by • Community Member
  • 1675 Views
  • 5 replies
  • 0 kudos

Account issues

Hello, I'm having issues with my account, don't know why.I've reseted my nest hub max to factory settings because I wasn't able to activate the integrated cam for live streaming.During the setup I had an error "can't link your account" and now I have...

Luckyz0r by • Community Member
  • 778 Views
  • 2 replies
  • 0 kudos

Garage door opener

HII’m using Meross garage door unit for door motor actuation. It works well, but after I gave (via voice input) three times the password incorrectly the account for this function got locked. Google Support could not help, they just said it should wor...

MikeFi by • Community Member
  • 1003 Views
  • 3 replies
  • 0 kudos

Nest App Login Trouble (iOS)

Login used to work fine, now if I ever manage to login to my account I will be logged out again in no time.When I open the Nest app I select “sign in with Google account”, my Google account doesn’t populate (beside the point because the Google not op...

auto play on the home app

The lights in the house are set through the app and they turn on all the time by themselves. Can't find the setting for it and turn it off

Goshen81 by • Community Member
  • 771 Views
  • 3 replies
  • 0 kudos

Nest App Shows Offline, Thermostat is Fine

My best app on my iPhone is constantly showing my nest as offline, however the thermostat shows connected with no issues. If I go to the thermostat and reselect the wifi, the app will come back online for a few, but then eventually just goes back to ...

hnhaworth by • Community Member
  • 793 Views
  • 3 replies
  • 0 kudos

Need help deleting defunct google nest home group

Dropcam HD died, need to delete google nest home group in home and nest app that shows up and new product installs, but I have no hardware to activate, The camera is dead, how do I delete Google Nest home groups that are not active due to no hardware...

preview google home - automation

In automation there are private routines and household routines.How can I edit this so that private routines will be household routines and vice versa??

ArMa by • Community Member
  • 1059 Views
  • 3 replies
  • 0 kudos
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