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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Banner sounds for Google home notification

I am looking to see if there is a way we could set up specific sound alerts for Google home notifications. I need to recognized sound to make sure I stop what I am doing to open app because we are getting things stolen from yard and wanted to make su...

Cant remove service

My ewelink devices that are connected are displayed as offline in the google home app and when connecting the ewelink service to another account they are offline so i tried to remove the service from my account to add it again but i cant remove the s...

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Jorianv by Community Member
  • 3534 Views
  • 26 replies
  • 0 kudos

New routines in Home app for nest cam control

It's great to see that I can finally set schedules for my newer nest cam and doorbell in the Home app by creating a Household routine to turn them on/off at specific times. However, I work shifts so I want to be able to turn them on/off using a switc...

AllexT by Community Member
  • 417 Views
  • 1 replies
  • 0 kudos

Resolution on Thermostat heating history

I have a baby sitter who goes into my home during holidays and after school before we get home from work. I do tell them if you're cold put the thermostat up but I wanted to check on when and what temperature they put it up to. But on the App (iPhone...

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jayhiggins by Community Member
  • 1442 Views
  • 6 replies
  • 0 kudos

DISCONNECTED DEVICE

I have a couple different devices on my google home app but I am only having a problem with my Google Nest Hub.Every time i click on the device it says "Disconnected Device" but its not disconnected and it works fine on nest app i can view the camera...

Jenn91191 by Community Member
  • 1022 Views
  • 4 replies
  • 1 kudos

Nest keeps disconnecting and deletes the home in the app and doorbell

Anybody has issues with the nest forgetting the home and disconnecting continuously. It also somehow deletes the home in app and subsequently deletes the doorbell.I've tried clearing caches/downloading the app again. Tried factory resetting each obje...

Fody by Community Member
  • 762 Views
  • 5 replies
  • 0 kudos
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