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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5510 Views
  • 0 replies
  • 7 kudos

Nest app set-up issues

Hi there,I recently connected to Nest Wi-Fi pro from Google Wi-Fi and I’m now trying to reconnect everything. I had all cameras, protects, thermostat connected to the Nest and Home apps but now I can’t set-up the Nest app to connect the thermostat. I...

JJH by • Community Member
  • 1264 Views
  • 6 replies
  • 0 kudos

CE/GE smart plugs appear offline

Hello, I have several CE/GE plugs that I have lights connected to. In the Home App some of the appear “Offline” and I can’t control them with my app. However if I ask my Google assistant in the room affected, I can turn on and off the lights. Sometim...

Ratrace by • Community Member
  • 1845 Views
  • 9 replies
  • 1 kudos

Voice control

Hi ihave 2nd gen home hub, and have purchased tcp smart plugs, i have downloaded app link it to my home hub app. I can control manually but cannot get to work with voice control. Any suggestions please.

jonb1 by • Community Member
  • 2330 Views
  • 9 replies
  • 1 kudos

Google home app and Nest app not gelling.....

I'm baffled?! I've been struggling with my Max hubs (1st gen) for the last few weeks as the integrated nest cameras decided to turn themselves off and I couldn't turn them back on again. We are having a new internet connection installed and the crap ...

DizzyPuss by • Community Member
  • 1557 Views
  • 7 replies
  • 0 kudos

No option to join Public Preview on Google Home App

I'd like to join the public preview on the Google Home app. But when I look under the "General" section of the "Settings" tab, I do not see the option to join the public preview. I've checked to make sure I have the latest version of the app -- I do....

boferguson by • Community Member
  • 4529 Views
  • 13 replies
  • 0 kudos

Nest App Not Recording Heating Use Accurately

Not sure I have the correct Heading for this post but I have read and tried re-setting the Nest App on my phone but its still not working properly and is not recording accurate usage of time.Some days it shows no usage at all and some days it does bu...

AnnaM by • Community Member
  • 757 Views
  • 3 replies
  • 0 kudos

Resolved! Nest and Google Home

I recently installed Nest Thermostat and Protect. Did this on the Nest app using a Google login (I have only one Google account).I want to manage this all through my Google home app so don’t have to keep switching between apps for my devices. I’ve tr...

aartik by • Community Member
  • 1383 Views
  • 4 replies
  • 0 kudos
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