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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6562 Views
  • 0 replies
  • 7 kudos

Google Home / Lutron Integration Broken

I'm getting tired of the message, "couldn't connect to Lutron," and seeing my devices as offline.My Lutron system consistently works well, but sporadically and periodically GH can't connect. I unlink both from GH and Lutron, clear cache, uninstall an...

Gr8H2O by • Community Member
  • 957 Views
  • 3 replies
  • 0 kudos

Unable to log in to nest account

Unable to login the nest app to access my cameras. It is not a migrated account. I do not have access to the email I signed the account up with. How can I reset my password?

Aj2332 by • Community Member
  • 3200 Views
  • 10 replies
  • 0 kudos

Google Home Routines

Samsung 65" QLED 4K Smart TV.Google Home routine with voice command will turn on the TV. However, I'm trying to get it to also start the spectrum app.Ok Google1. Turn on the Florida room TV2. Launch the Spectrum app on the Florida room TV.#2 not work...

Joseduddy by • Community Member
  • 774 Views
  • 3 replies
  • 0 kudos

Google Account Hackeb

Last night my Google Account was hacked into and got into my Home App and deleted all my cameras and History. I was able to get in back but not sure on how to get my Home App that I am paying for.

Peterhdz by • Community Member
  • 971 Views
  • 3 replies
  • 0 kudos

Google Assistant not working with Pandora - S22 Ultra

Up until a couple of weeks ago, I'd been using my S22 Ultra to control my Pandora Premium account and it was working great. Both in my Android Auto and directly from Google Assistant on my phone.I'd say "Play song xyz on Pandora" and assistant would ...

Unlink Syska Smart home from Google Home

Unabale to unlink Syska Smart home from Google Home. Syska WiFi light shows not responding in Google home app. There is no option to unlink as well when I go to settings. The same device is perfectly working with Syska home app

itsmevsp by • Community Member
  • 773 Views
  • 3 replies
  • 0 kudos

Nest x Yale Lock - Guest codes not working

Over the last few months we have had several instances where the passcode setup for a guest (Airbnb) that has an expiration will not work. Yes, we’ve confirmed date and code but the lock will not recognize the code as valid. As a work around, we’ve h...

mtnviewps by • Community Member
  • 2505 Views
  • 3 replies
  • 5 kudos

Resolved! Migrating NEST account to google Home

I am unable to migrate NEST account to Google Home. It says I have already connected my NESt account to Google Home. If so, how do I see NESt account linked to Google Home?Thanks

Psonparote by • Community Member
  • 1943 Views
  • 6 replies
  • 0 kudos
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