cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Apps / Account

Blog Posts

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5078 Views
  • 0 replies
  • 7 kudos

Switches Offline

We install Switchbee, and I notice in a number of installations that all or some switches are Offline.However if you try switch on or off all lights it works

Google App won't connect to Google Home

I run 3 different Home spaces on the Google App. I'm trying to run a older Google Home in one of those. When I speak to the Google Home it tells me I have to download the Google App which is already on my cell. So I download the Device Utility App an...

abuick8 by • Community Member
  • 999 Views
  • 5 replies
  • 0 kudos

Resolved! Video download

After the last update I am no longer able to download any video clips at all. Very unhappy

JayH37 by • Community Member
  • 1531 Views
  • 6 replies
  • 0 kudos

Routines not executing and Nest says functions are not available

I have three RGB lights in a room and I created a routine to: Turn them on, set them to 100% and make one red, one green and one blue. I can do all these steps manually through the Google Home app on my iPhone. But it’s a bit time consuming, since th...

linu30 by • Community Member
  • 2238 Views
  • 11 replies
  • 0 kudos

Resolved! Can't Link my Nest to Home App

I set up my Nest account via my Gmail account. When I try add add the already set up New to Google Home it is asking me to login, however, as i login via Google to my Nest I do not have any login details. It says I should try logging in via Google bu...

Rufio by • Community Member
  • 2129 Views
  • 12 replies
  • 0 kudos

Challenge cancelling my Nest Aware subscription

I have been trying, via App, Browser, and Agent Chat to cancel my Nest Aware subscriptions for two cameras for 4 days..still no progress. I also learned that I cant even remove my credit card from the profile, after removing all the Nest devices...Wh...

msa6 by • Community Member
  • 1830 Views
  • 6 replies
  • 1 kudos

Resolved! Unlink camera

How do I unlink my merkury (genie) camera from my google home. I have upgraded the cameras and no longer needs these

Kwilhelm by • Community Member
  • 3361 Views
  • 4 replies
  • 0 kudos

Trying to set up my tv to use chromecast

So I have a Vizio TV that has chromecast built in and Im trying to cast a YouTube video on there. Ive tried going on settings and tried to add another device on there, but all it does is go back to the same menu over and over again. Any suggestions?

CstarZ24 by • Community Member
  • 929 Views
  • 3 replies
  • 0 kudos
to vote
Labels