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Introducing AT&T Connected Life with Google Home Read more

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
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  • 7 kudos

Nest doorbell chimes option missing

Hello,I’m trying to change the chime theme on my nest doorbell and the option is gone. I had changed it about a month ago to the Thanksgiving theme but now there is no option to change back. Any suggestions?

Nest to Google Home App Migration Issues

Hello, I’ve “migrated” my Nest App account to Google Home, but none of my Nest devices moved over. Everything still shows up as usual in the Nest app and the only active device in Google Home is a new camera I just added.Can someone provide some tips...

get my account back

i got a new chrome cast and was trying to make an account for my son. and it asked me for a birthdate. not realizing it wanted my birthdate. i put my sons instead. fast forward a few weeks after my google account got shut down. asking me to either ve...

jodezy123 by • Community Member
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  • 0 replies
  • 0 kudos

Resolved! Nest Thermostat Gen 1

My nest Gen1 thermostat works fine except the nest cell phone and laptop app will not allow adjustment of the temperature like it has allways done. All I can do remotely is set home or away modes. The thermostat is connected to WiFi (The thermostat s...

I need a definitive answer on Google nest W i-fi

I want to stabilize my wi-fi in my basement. It's weak.I have a Ethernet cable connection ready.Can I get a 2nd Google nest router and hard wire it to the Ethernet (which is connected to my main Google router and thereby boost my wi-fi.I see 'yes you...

Still waiting for Home App update (slowest roll out ever)

Title says it all.It's r-e-a-l-l-y f*** annoying to see Youtube guys reviewing the new app and how they got it like 2 weeks before and there has been zero movement on my side....and yes I signed up as soon as it was available.so what's going on?

Google Home and Ewelink smart home

HelloSince few days, i can't connect Ewelink smart home account with google home.As a result, i can't control my sonoff device with the voice with google nest hub.Thank's for your help et sorry for my english.Regards

mi 360 camera not casting

My mi 360 home security camera 2k can't cast on the nest hub or chromecast. It says something went wrong with the cam. The mi app is linked to the google home app and all the other mi devices work fine. I tried rebooting the cam, syncing all the link...

pleonidas by • Community Member
  • 1830 Views
  • 8 replies
  • 2 kudos

Presence Sensing

Using the home/away routines I can switch on/off lights and devices etc.Why can't I also add a command (as in other routines) such as 'stop playing'?So​ when I exit the house the devices turn off and also stop playing my music

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