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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Nest x Yale door lock error code T013

Cannot connect Nest x Yale lock. Getting error T013We have 4 Nest Connects to help with the other 5 Nest x Yale door locks around the house as well as 2 thermostats. Have we simply exceeded capacity and another door lock cannot be added? We have trie...

New home

I have just moved into a new home with a Nest thermostat. Since pressing reset so that I could update the WiFi settings I have had no hot water and also unable to connect my phone through the app. It is continuously saying it can’t get an entry key. ...

Nest Migration to Google with Multiple Homes

I have not yet migrated my Nest Account to Google but am going to do it soon. I have 3 “homes” in Nest. Are there any issues or concerns of which I should be aware before I pull the trigger?

Marslo by • Community Member
  • 788 Views
  • 3 replies
  • 1 kudos

nest outdoor camera wall fixing replacement

hi, i have purchased a pair of second hand Nest outdoor cameras, and one is missing the magnet fixing and wall mounting plate.Is there anyway i can get a replacement/

dannyboy by • Community Member
  • 396 Views
  • 2 replies
  • 0 kudos

Gmail support

Do google actul care about talking to customers? can not find any kind of live chat or contact number to get hold of them! im trying to recover an old gmail account witch has my purchased games on from play store but the number associated with it is ...

iPhone not available when “ok, google sync my devices”

Hi, I recently had the same issue as this person here: https://support.google.com/googlenest/thread/106672119/iphone-not-available-when-%E2%80%9Cok-google-sync-my-devices%E2%80%9D?hl=enits the exact same problem and not sure how to fix it. I hope the...

MQ by • Community Member
  • 664 Views
  • 3 replies
  • 1 kudos

Nest app and home app conflict

The presence sensing of my learning thermostat doesn't seem to be working. Within the nest app, when i turn on use phone location, it disables it in the Home app. Within the Home app under presence sensing, it will say "you're using this feature on a...

Aws316 by • Community Member
  • 807 Views
  • 3 replies
  • 1 kudos
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