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Now Available: Google Nest Warranty Helper Read more

Google Home: Access camera history and download clips from the Web and more with... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

nest outdoor camera wall fixing replacement

hi, i have purchased a pair of second hand Nest outdoor cameras, and one is missing the magnet fixing and wall mounting plate.Is there anyway i can get a replacement/

dannyboy by Community Member
  • 398 Views
  • 2 replies
  • 0 kudos

Gmail support

Do google actul care about talking to customers? can not find any kind of live chat or contact number to get hold of them! im trying to recover an old gmail account witch has my purchased games on from play store but the number associated with it is ...

iPhone not available when “ok, google sync my devices”

Hi, I recently had the same issue as this person here: https://support.google.com/googlenest/thread/106672119/iphone-not-available-when-%E2%80%9Cok-google-sync-my-devices%E2%80%9D?hl=enits the exact same problem and not sure how to fix it. I hope the...

MQ by Community Member
  • 675 Views
  • 3 replies
  • 1 kudos

Nest app and home app conflict

The presence sensing of my learning thermostat doesn't seem to be working. Within the nest app, when i turn on use phone location, it disables it in the Home app. Within the Home app under presence sensing, it will say "you're using this feature on a...

Aws316 by Community Member
  • 811 Views
  • 3 replies
  • 1 kudos

Heat link no power

My heat link has died. No light but power to the heat link. The engineer from the company that fitted it have been out today and it's totally blown. It was originally fitted in January 2020. During lockdown 1 we had to have new thermostat. That didn'...

Issue: Cloud Intelligence isn't linking to Google Home

I bought a intelligent bulb and added it to an App called Cloud Intelligence and it works perfectly, the issue begun when I tried to link my Cloud Intelligence account to my Google Home app. I tried to link it from the Google Home app by adding a new...

Google nest not controlling air conditioner

 Up until last week it was working fine. Now when I try to turn on my ac with my nest. It says "actually the air conditioner does not support that functionality". I have an ELECTRICQ air conditioner which is connected via Tuya Smart.

Screenshot_20210929-231214_Google.jpg
Sanj by Community Member
  • 102 Views
  • 0 replies
  • 1 kudos

Is macdadg

Have problems with my google home app and can disney plus and can do tiy Link video

Macdadg by Community Member
  • 493 Views
  • 3 replies
  • 1 kudos
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