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Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Can't find wifi option in Home App

I am trying to change my google wifi name and password but can't find where to do this. In the home app under settings there is no "wifi" section. I can't locate this section online either.

KristinaH by Community Member
  • 1134 Views
  • 5 replies
  • 0 kudos

gogole account

plz sir my gamil account couldn't verify this account belong to you please register

adrup by Community Member
  • 760 Views
  • 0 replies
  • 0 kudos

Google Assistant; App does not turn on "Hey Google" feature

I got a new cell phone (Motorola Moto G Pure). The "Hey Google" feature on the "Hey Google and Voice Match" screen (page) cannot be turned on. Service provider and Motorola technical support spent 4-5 hours seeking ways to fix it, but to no avail. On...

Guillaume by Community Member
  • 5327 Views
  • 8 replies
  • 0 kudos

Reolink cameras and google nest wifi router

Camera support says to disable firewall. This doesn’t seem to be a very good solution the cameras do not have an IP address. many assistance would be welcome!

HMumery by Community Member
  • 1410 Views
  • 4 replies
  • 0 kudos

Nest thermostats

I am trying to install a nest thermostat. Is there a customer service number to call?

volley32 by Community Member
  • 279 Views
  • 0 replies
  • 0 kudos
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