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Blog Posts

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Controlling volume for multiple speakers in the Google Home app Read more

Now Available: Google Nest Warranty Helper Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google nest hub not linking with Disney +

Hi, I’ve recently bought a Google hub and I was setting it up. Every time I try and link the Disney + account with it, I log in and choose my profile and then it returns to the home app and says something went wrong. I’ve seen a couple of threads tha...

AmsLS by Community Member
  • 127 Views
  • 0 replies
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Plays wrong song

My google home keep playing the wrong song. When I say "play Despacito " it plays another song. Btw i don't have a premium subscription of the music provider.

Lionkolla by Community Member
  • 168 Views
  • 1 replies
  • 0 kudos

Roborock vacuum and U-tec lock disappeared from Google Home

Over the last two weeks I successfully added a Roborock home vacuum robot and a U-tec Smart Lock to Home and was able to control and communicate with them.Now they both show as "offline" in the Home app. If I try to unlink them to try and re-add them...

pawliger by Community Member
  • 184 Views
  • 0 replies
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Location starter not available in routines for iPhone

I have installed HomeApp on my iPhone15.I'm not able to configure any routine based on my location. Trying to configure Leaving home, the only available triggers are "At a specific time" and "At sunrise to sunset".Is there any specific configuration ...

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Merge two Google nest accounts

I have a Google account that I use when I manage the Nest devices at my residence. I have a second Google account that I use to manage the Nest devices at a rental property. Can I move the rental property “home” to my other Google account so I can ma...

Sachelis by Community Member
  • 542 Views
  • 4 replies
  • 0 kudos

Mi Vacuum Mop 2 pro

Hi,I bought a Mi Vacuum Mop 2 pro a year ago and connected to my google home app, everyone in the house had access to the device in the family account. But a couple months passed and it disappeared from Google home, and now I can't connect because it...

Cannot play sound on a phone if a sensor is starter for a routine

I have a P8P phone and a zigbee open/close sensor connected to my network. No other smart devices. I am trying to set up a personal routine which will play a sound on my phone if the sensor changes state to open.I've written a script which pushes a n...

rudar by Community Member
  • 172 Views
  • 0 replies
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Resolved! Unable to add Family Member to Google Home

Hi,Trying to add my wife to my Google Home. When she clicks the email invitation it tells her she is in a different country to me.We are in the same country and in the same room.Both our accounts have the same home addresses definedWe do not have any...

Can't view existing alarms

We have some alarms (or routines) that were set a few moths ago that go off on weekdays on our Google Nest devices, but I can't find these anywhere in the Google home app.They were set by my partner who is not too tech savvy, and she can't find where...

John84 by Community Member
  • 135 Views
  • 0 replies
  • 1 kudos
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