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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5111 Views
  • 0 replies
  • 7 kudos

google home app no longer shows heat balance settings

Just now updated Google Home app to vers 3.29.103. I can now no long see the heat pump balance settings under temperature preferences. Nothing was changed on Nest Thermostat or wiring. It worked fine on app version I had previously.

bill46 by • Community Member
  • 507 Views
  • 5 replies
  • 0 kudos

Latest update taking 35 seconds to load favourites screen

as the topic really. App becoming unusable as it takes too long to actually see your smart devices. It just sits and buffers (when you're just wanting to turn on the lights)Phone s23 Ultra on android 14.app version 3.29.157.6 public previewThanksJonn...

Google assistant only doing searches

Since downloading to Android 15, I can no longer control my home devices on Google assistant, it just keeps searching any mic audio on google

Jng by • Community Member
  • 320 Views
  • 1 replies
  • 0 kudos

Resolved! Activity Types for Doorbell Cam Notifications Not Available

Hi there. I recently purchased the newest doorbell and while everything is hooked up and working - for some reason, I'm not able to set up any notifications for zones. In the notification settings, it says "Your notifications: Off" and when I tap thr...

aenemated by • Community Member
  • 383 Views
  • 2 replies
  • 0 kudos

Resolved! How do add a room or group devices

I have recently add 2 new lights into a bedroom that has never had an google devices. First problem is there does not seem to be any way to create a new room.Second Problem is how do i link these two lights together. The two lights (bulbs) are in a s...

Adiehm by • Community Member
  • 1224 Views
  • 3 replies
  • 0 kudos

Unable to add an existing home to Nest app

HiI have 2 homes on the Google Home app; 'Home 1' has all the cameras & doorbells, and 'Home 2' has all the lights and the NEST mesh/ wifi router. This has happened because on the NEST app, only the home with the camera appears. When I try to add the...

Gkubed by • Community Member
  • 262 Views
  • 1 replies
  • 0 kudos

Resolved! Someone in the house using my account?

Okay none of those things covered my topic but here's my question how do I know if someone else in the household is using my account? Secondly is there a gadget of some sort that they can flash on the camera so that you cannot see that person come an...

Trinks42 by • Community Member
  • 672 Views
  • 2 replies
  • 0 kudos
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