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Blog Posts

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 5078 Views
  • 0 replies
  • 7 kudos

Deleting Nest Account made through Google Home

I created a Nest account through my google home. I was looking to add some devices and it had my download Nest and enter some of my information. I ended up not using or needing it. How do I delete all of Nest from of my account and remove any informa...

Home Gets Deleted from App

My home has been randomly disappearing from both the Nest App and the Home App. All of my cameras, settings, recordings, etc are also deleted. I originally had a nest account, and migrated over to Google Home.

Bose789 by Community Member
  • 645 Views
  • 2 replies
  • 0 kudos

Move Nest product to Home

I just added a Nest doorbell through the Google home app. During setup I was prompted to install the Nest app, create account etc. The doorbell shows up in a Nest home only. How do I move it to my Google home app?I also added a Nest protect product t...

Mark_M by Community Member
  • 857 Views
  • 3 replies
  • 0 kudos

Resolved! Google assistant only knows secondary cell phone

Hello Community, I have 2 Samsung phones at home : A52, which is my primary cell phone, and A50, which sits on my bed side table all the time and that I use only to wake me up and read e-mails and news. However, in my routines, Google assistant only ...

SissiC by Community Member
  • 1521 Views
  • 5 replies
  • 0 kudos

Water Detection sensor

Is there a Water detection sensor compatible with Nest?

SSW by Community Member
  • 9885 Views
  • 2 replies
  • 0 kudos

Scenes available to household member are incorrect

Hi,I'm trying to setup Google Home / Google Assistant for a household member. However, when trying to create routines for the household member, the scenes available to the household member are incorrect. Does anyone know how to correct this? Househol...

Scenes_household_creator.jpg Scenes_household_member.jpg

Chromecast 2nd generation

For some reason the Chromecast when it's trying to connect from the device to the TV it connects and then it disables right away is there any way to troubleshoot this I did try to reset the Chromecast and it still doesn't work it was working up until...

Hilltopp by Community Member
  • 670 Views
  • 1 replies
  • 0 kudos

Reconnect my Nest Thermostat to New Phone --

Nest Thermostats are working but I upgraded my phone and I'm trying to reconnect. Password not working (so old I really can not recall) so I tried PW reset but email does not come through so perhaps the installer entered my email wrong, not certain. ...

CherylR by Community Member
  • 1560 Views
  • 4 replies
  • 0 kudos
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