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Home Automation

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For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

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IHome won't reset

My IHome keeps displaying a 5:30 alarm and when I tell Google to cancel it, it tells me there are no alarms set. I've tried to reset it by unplugging but it keeps coming back. What can I do to get rid of it? Thanks for your help.

Lee71 by • Community Member
  • 722 Views
  • 1 replies
  • 0 kudos

Nest wired doorbell. Does your original chimes work?

Will this unit also trigger the original door chime? This information is not given anywhere. Also, a wiring diagram would be invaluable and answer most questions. Some of us know what we are doing!If it doesn't trigger the existing chime, it will be ...

Chrisjb by • Community Member
  • 1488 Views
  • 4 replies
  • 0 kudos

Nest thermostat History

I have a Nest learning thermostat. I am away and have been monitoring the setting. It has not been showing a history for several days. Does that mean my hvac system is down?

LorraineC by • Community Member
  • 687 Views
  • 3 replies
  • 0 kudos

Nest Heat Link no internet

We have stopped our internet, as we have moved out of our house. The house is awaiting someone else moving in and it may be empty for several months. The heating is now not working, and there needs to be at least frostguard. Can you use the heat link...

Resolved! Two of my Google Nest cams can't reconnect to the wi-fi.

Hello, I bought 2 wireless Google Nest cams. At first, they connected to my wi-fi. But after a few days, they stopped working because they couldn't connect to the wi-fi. I tried to add them back in Google Home, but the connection always failed at the...

Steve8 by • Community Member
  • 9252 Views
  • 13 replies
  • 1 kudos

All Nest Products Off-line at a location

Our cabin has the newer Nest camera, the Yale door lock, thermostat and doorbell. For some unknown reason; they have ALL gone offline at the same time. The first time this happened, a neighbor was able to reboot the modem, and they all came back onli...

Nest Connect - On and Off-Line Sporadically

My Nest connect seems to go off line sporadically WITHOUT any change in anything in the home.....it has not been moved or blocked; it has happened when no one is even at home. This is my second connect device, I even added a new router at the suggest...

Thermostat

Am going to install a nest heat link and thermostat. How do I know if my supply to the connections at the boiler for the thermostat are 240v or voltage free. My old stat has only 2 cables.

Lloydie by • Community Member
  • 321 Views
  • 0 replies
  • 0 kudos

Why are my lights grouped in the Home app?

My questions have to do with lights once they are assigned to rooms in the Home app.I have around 20 Kasa wifi switches that were setup in the Kasa app. In addition I have 3 combination light and fan switches that were set up on the Smart Life app. B...

Dprezgay by • Community Member
  • 1978 Views
  • 6 replies
  • 0 kudos
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