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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 66687 Views
  • 186 replies
  • 57 kudos

Nest Aware subscription paid but not active

I renewed the annual subscription for my Nest Aware package in October. However the features have been disabled on my account and it’s asking me to subscribe again.I have seen this issue occurring for users countless times online, but there doesn’t s...

Jmac99 by Community Member
  • 4867 Views
  • 14 replies
  • 7 kudos

Extremely slow to load "Recent Events" tab

Does anybody else have very slow to load "recent events" tab this morning? I'm wondering if this is something I did or this is something everyone else with Google Home is also experiencing.

Waterox by Community Member
  • 1802 Views
  • 9 replies
  • 0 kudos

Nest Camera App

How do I delete a video clip in the nest camera app. I recorded myself installing the wifi to my camera.

Nest only takes images and no videos are ever recorded

I have no idea what’s wrong with my nest cam. It’s no longer recording videos, doesn’t send a notification of people or movement, only sound. And then I can’t even play back videos. The toggle doesn’t help - those are only still photos. We have a nes...

Portugues on Nest Hub 2nd Gen

God help me as i'm almost throwing away my 2nd Gen Nest Hub down the stairs. Why is it not in Portuguese yet My english is horrible, am still trying to say "play next song" without turning off all the lights.

Pejapes by Community Member
  • 488 Views
  • 1 replies
  • 0 kudos

Replace Nest guard notification. Cannot find any problems

My nest guard a0024 has been sending a notification every few months to my phone saying to replace my nest guard but when I click on the notification, it disappears and I cannot find any issues via the app or hardware. Another month or two passes and...

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Nest aware

Hello,I signed for nest aware today, but this service is connected to the wrong account (inactive account not connected to my camera). how can I change to the right account ? thanks

JohnM2 by Community Member
  • 569 Views
  • 3 replies
  • 0 kudos

Home and Away detection

My Nest shows me as away even though I am home. How do I fix that so it is detecting when I am actually home and away?

GonzoBaby by Community Member
  • 893 Views
  • 3 replies
  • 0 kudos
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