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Nest Aware

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Resolved! One account 2 locations

Hican I have nest thermostats 3rd gen @my home and thermostat E and nest camera in my holiday home on one nest account . We just bough a holiday home , stuff from google already ordered and will be installed next week but not sure if I can operate al...

Ang3l0s_pl by • Community Member
  • 18905 Views
  • 3 replies
  • 0 kudos

Vehicles detected as people

I have been receiving push notifications for "person detected" whenever a vehicle drives by. This is occurring with only my doorbell camera, and not the wired camera also located on the front of the home. I would think this was a doorbell issue speci...

SeanMartin by • Community Member
  • 2466 Views
  • 6 replies
  • 9 kudos

So Frustrating! Can't save clips!

Every since Nest merged with Google I can not save video clips! I can look back at clips but can not save them for future use. I must be able to do this like I have been able to in the past or I have no need for them anymore. I have made post on here...

LilJ by • Community Member
  • 463 Views
  • 3 replies
  • 1 kudos

Paid for nest aware but it didn’t upgrade

Paid for Nest Aware but nothing changed with the service. My nest account is the gmail I upgraded with, which seems to be the only requirement. There is also 0 support and no help for troubleshooting.

Nest Aware - Something Went Wrong Please try again

I recently migrated from a Nest account to Google. I have two devices, doorbell and camera. I paid for Nest Aware. Nothing is being captured! When I press on the Button under setting for Nest Aware I receive "Something Went Wrong Please try again". P...

Resolved! Wrong device on nest aware subscription

HiI purchased a nest aware subscription (on a google nest thermostat) instead of my nest door bell. How do correct this without cancelling existing subscription (I purchased annual). Can I switch the device? Both are in same property/structure

BumbleBee by • Community Member
  • 1516 Views
  • 11 replies
  • 0 kudos

Nest

We cannot turn on the heater and the Nest itself isn’t working 

kanthan by • Community Member
  • 281 Views
  • 3 replies
  • 0 kudos