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Security

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An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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Resolved! Home and Guarding

I don't seem to be able to set Motion Detection "On" when I use "Home and Guarding". I've got Detects in several rooms that I want to protect from any motion during "Home and Guarding", and in the past it was always possible to protect the lower floo...

smksat12 by • Community Member
  • 1474 Views
  • 3 replies
  • 0 kudos

Window sensor

Needed to replace the battery on a widow sensor (DONE). Placed the sensor back on the window with magnetic connect but Nest Home Unit keeps beeping stating that the sensor was tampered with. Hoe do you stop this madness!

Arg by • Community Member
  • 715 Views
  • 3 replies
  • 0 kudos

Unable to add or see second home to existing nest secure account

Unable to add or see second home to existing nest secure account.I have two nest secure, installed on different properties. I have managed them perfectly since a year ago, however, after moving to a new android phone I can only see one home the secon...

netbeaver by • Community Member
  • 423 Views
  • 1 replies
  • 0 kudos

Nest Secure offer not available outside USA

Like many others I am aware that my Nest Secure will be turned off in April 2024 and become useless. American customers have been offered an ADT security system or $200 credit; as a UK customer I have asked several questions and been told that I cann...

AlexRolfe by • Community Member
  • 555 Views
  • 1 replies
  • 4 kudos

Can't believe I'm stuck with this.

I've been a Nest Secure owner for years and just set up my new ADT system and I couldn't be less happy. There is not a single thing about this new system that is better than what I'm being forced to replace. Let's start at the top:The offering from G...

Trouble adding guest

How to add guest access to home entry only. I have the Yale lock and nest for another property and do not have any issues adding several guests to that home. However, our cabin Yale lock and nest does not have the option to add guest. Why is that? Th...

Whitney3 by • Community Member
  • 361 Views
  • 1 replies
  • 0 kudos

Nest Connect cannot turn on Bluetooth Pairing Mode

I have two yale locks and one Nest Connect, they were fine until I changed my wifi system. I cannot change the wifi connect on the nest connect device, so I removed the next connect from my nest app and decided to do a factory reset.After I did a fac...

czhang17 by • Community Member
  • 997 Views
  • 3 replies
  • 0 kudos

A complicated addition of a third Nest X Yale door lock

We own a 2 story home we use as a short term rental. We currently have a Nest x Yale lock on the first floor main entrance and another one the lower floor entrance. We want to install a third Nest x Yale lock of the stairwell door so that we can offe...

awatson6 by • Community Member
  • 575 Views
  • 2 replies
  • 0 kudos
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