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Speakers and Displays

Blog Posts

Gemini for Home voice assistant - Two Week Recap Read more

Welcome to Gemini for Home voice assistant, early access: Things to know Read more

Rollout begins: an all-new, more powerful assistant for your home Read more

Forum Posts

Resolved! Having trouble with Speaker groups? Read this first

Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...

Troubleshoot setup: Google Nest or Home speaker or display

Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...

David_K by Diamond Product Expert
  • 25727 Views
  • 0 replies
  • 15 kudos

Google Home Minis not longer working

Since about a week and a bit ago, my two google home mini speakers have stopped doing their job. They almost always respond (after a good 20 seconds) with 'there was a glitch' or 'something went wrong'. Very occasionally (less than 1/20th of the time...

greywolfnz by Community Member
  • 1996 Views
  • 8 replies
  • 1 kudos

Resolved! Google Home Mini taking too long to respond

Whenever I say Hey Google to my Google Home Mini, it's 4 lights light up. I tell it to turn my bedroom light on, and after I say the command it just waits. I don't know if its picking up background noise or something, but every single time whatever I...

Silcat by Community Member
  • 2081 Views
  • 3 replies
  • 0 kudos

Music Groups

Bought 6 different nest speakers and now I can only playmusic on one at a time, can't sync music across all. And no I am not paying for YouTube Music Premium. I spent hundreds, for a sound system that does not work.

caoconn by Community Member
  • 1476 Views
  • 4 replies
  • 0 kudos

Google hub and nest camera not working

I got a new router/modem at home and had to do a factory reset on my hub. since doing that I am unable to connect the camera to my nest account. would anyone know how to do this. I have followed every directions it says to do but it keeps saying I am...

Please help with my Nest Hub Screen!!!

My nest hub is lighting up a black screen, the brightness has never been touched. I’ve unplugged it and plugged it back in multiple times and it’s not working. I even tried to factory reset it and it won’t factory reset. I know it’s not the lights be...

Mcmyers by Community Member
  • 640 Views
  • 1 replies
  • 0 kudos

Google Assistant unable to address rooms

Starting yesterday, I am no longer able to address lights grouped inside a room.For example, let's say I have "Light One" and "Light Two" and "Light Three", all in "Living Room".Up until yesterday, I could say "Hey Google, turn living room lights on....

Resolved! "Hey Google, transfer to..." behaving oddly!

I have three smart speakers in the house, I think two Home Mini and one Google Home (the app doesn't tell me what they are, and there's nothing on the devices themselves so I can't be certain). I've got Bedroom Speaker, Kitchen Speaker and Living Roo...

IainP by Community Member
  • 2057 Views
  • 7 replies
  • 0 kudos
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