cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Speakers and Displays

Blog Posts

Update on Assistant experience on Nest Speakers & Displays Read more

Update regarding recent changes to speaker groups for Nest speakers, displays, a... Read more

Help Center

Forum Posts

Start a conversation

Resolved! Having trouble with Speaker groups? Read this first

Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...

Google Nest Hub Max connected to another account

I have owned my Hub max from new. Today (owing to the camera being offline) I disconnected the device from my account and completed a factory rest. Now when I try to reconnect it I constantly get the error message "Google Nest Hub Max connected to an...

My Google home max won't factory reset.

Hello all — I have a Google Home Max which refuses to be rest. It gets stuck on the orange lines after hitting reset. When I flip the mic on/off I hear the same notification "the mic is back on"... I see others have had this issue , but no solution w...

ahorihuela by • Community Member
  • 6185 Views
  • 10 replies
  • 1 kudos

Commute to Work gives car details not public transit

Commute to work has always been set to Public Transportation. It randomly switched to car and will not go back no matter which setting its on. Bike or walking it still gives car. As i live in a large downtown city a car is quite literally the last th...

Nadine23 by • Community Member
  • 378 Views
  • 3 replies
  • 0 kudos

Home Hub won’t play hit fm 101.3

My home hub all of a sudden stopped playing hit fm 101.3 if I asked for it instead loading up search results. but if my partner asked it would work and play, so we did a factory reset and now for neither of us will it play. but if a radio station is ...

Bhanna by • Community Member
  • 388 Views
  • 4 replies
  • 0 kudos

Nest won’t connect to new wifi

Desperate for help!I have a 2nd gen Hub, doorbell and a couple of battery cams. I’ve recently changed my internet, same provider but a different modern. Nothing will connect now! I’ve reset everything to factory settings, I’ve separated the internet ...

Turtle777 by • Community Member
  • 1251 Views
  • 8 replies
  • 0 kudos

Fine tune sleep sensing

Is it possible to fine tune sleep sensing in any way, except time when it's active? My dog would occasionally sneak in the bedroom and have a lunch time nap on the bed, which is then listed in my sleep times.

AN72 by • Community Member
  • 243 Views
  • 1 replies
  • 0 kudos

Google Home speakers missing in Family Link devices

Half of our GH speakers are missing under the device tab in Family Link. I tried a power cycle, hard reset and nothing seems to work.As a result, I cannot pair my son to his Nest Mini in his bedroom and he is using my Spotify account when he plays mu...

jpcams by • Community Member
  • 780 Views
  • 3 replies
  • 0 kudos
to vote
Labels