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Speakers and Displays

Blog Posts

Update on Assistant experience on Nest Speakers & Displays Read more

Update regarding recent changes to speaker groups for Nest speakers, displays, a... Read more

Forum Posts

Resolved! Having trouble with Speaker groups? Read this first

Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...

Troubleshoot setup: Google Nest or Home speaker or display

Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...

David_K by Diamond Product Expert
  • 22035 Views
  • 0 replies
  • 14 kudos

Resolved! Nest Audio stereo pair not working

Two freshly reset and setup Nest Audio devices (both on matching firmware 1.56.324896) They appear in the Home App as a pair, but if I try to cast to them I get the message from the primary speaker in the pair "I can't connect to the other speaker in...

Nest speaker alarm doesn't stop after 10 minutes

Hello, based on the documentation I can find online it seems that an alarm set in a Nest speaker should only ring for 10 minutes max before stopping. I have found that this is no longer true and an alarm will continue to ring indefinitely until manua...

Google home is not connecting to WiFi

I can not connect Google Home to WiFi. I tried reset device, I tried with different mobile phones and tablets, but is not working. In the Google app shows “something is wrong check local network “ I checked it already but nothing happens. Thanks for ...

Noel2 by Community Member
  • 1162 Views
  • 6 replies
  • 0 kudos

Connection prroblem

My internet provider installed a new router and now I cannot connect to wi if. Rebooted router and phone. Factory reset performed. App reinstalled. Nothing working

Bvr1 by Community Member
  • 1663 Views
  • 11 replies
  • 0 kudos

Changed router and having major issues

Home app didn't let me forget the network. It just goes through the motions and tells me to reset it. Completely inconvenient for just changing a router. Then it tells me another user already set up this device and a factory reset is in order. Are yo...

Beedub by Community Member
  • 1182 Views
  • 6 replies
  • 1 kudos

chromecast setup w tv onscreen keyboard

how do I get out of tv onscreen keyboard. I cant see what I am typing and cant turn it on to see. I am in a loop. I have connected wifi but cant logon to google account.

zan by Community Member
  • 641 Views
  • 3 replies
  • 0 kudos
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