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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google Home Public Preview after Enabling Gemini

This forum is intended for users to share experiences after enabling Gemini that are using google Home Public Preview. The intent is for Gemini users to have an improved user experience quicker by drawing on other user experiences that are shared her...

Rush Hour Rewards - wrong company

I was notified by my electric company that I was no longer enrolled in Rush Hour Rewards. When I went into the Nest app, it showed I was still enrolled. I also checked the Google Home app, still appeared to be enrolled. The logical next step for me w...

Dannerj by Community Member
  • 453 Views
  • 0 replies
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recover old nest account

I cannot remember the old nest account or google home that my nest camera was set up on , and I want to use it with a new email and account I do not have a QR code to scan or serial number I only have the activation code on the bottom of the camera ....

saving videos

I need to save an entire video in history. It is being saved for 60 days, but I need to keep it longer then that. How do I do that?

pamelaj by Community Member
  • 218 Views
  • 1 replies
  • 0 kudos

Resolved! Cameras recognized as both car and person seen

Both of my cameras are recognizing vehicles but also sending us notifications as a person for every car. How do we fix this and is anyone else having this problem? It's very confusing... a car is not a person

MAK57 by Community Member
  • 686 Views
  • 4 replies
  • 0 kudos

Nest recording

Hi I cannot see any recording of my cameras over one day, everything was working fine, and it just stopped over a week or two weeks ago

Call me back ..can’t find old feed

I cannot review old feed and it is vital to my business I retrieve this information . Please email me back at # with proper ways to get ahold of a live customer representative preferably with direct phone number

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