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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Can”t cancel nest aware subscription

I cannot find my nest aware subscription neither thru nest nor google store. Google store won’t let me remove my credit card because it says I have a nest aware subscription but when I go to subscriptions, there isn’t one there Can you please cancel ...

Auntph by Community Member
  • 219 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Labs Extra Charges

I am being charged a monthly charge by Nest Labs, but I am also paying an annual fee for my Google Home Standard subscription. I can't find anyone to talk to about this and the automated Help algorithm leads me to a dead end. How can I get my billing...

DOORBELL QUIT WORKING AND PEELING

I have been trying for months to get in touch with someone from Google/Nest. It’s so said that there is no one or talk to. I have read countless messages from community members and these post lead me to no one to talk to and I can’t talk to anyone st...

Macx by Community Member
  • 148 Views
  • 1 replies
  • 0 kudos

Connect google nest to samsung voice bar

Hi,I have a samsung sound bar , model hw-n450. It doesn't have chromcast feature,but i menage to connect it to 'smartthings app'.I see the device on my google nest list too,but it doesn't connect , so i can't use it to listen to spotifi on my google ...

Kobyh by Community Member
  • 123 Views
  • 0 replies
  • 0 kudos

Nestcam double billed

I just found out that I have been double-billed by Google monthly for my Nest Cam. One charge is from GOOGLE NEST and the other is from GOOGLE PAY. Is there anyone at Google who can help me get this resolved?

wizave by Community Member
  • 278 Views
  • 2 replies
  • 0 kudos

Plan Price Increases AGAIN -Too Much Too Soon

BE CAREFUL WHEN YOU THINK YOU ARE JUST BUYING A CAMERA - How about mentioning your PLAN PRICE UPGRADE too?2023 the price for the advanced plan was 120.2024 you raised more than 20% to 150.2025 you're now raising more than 30% to 200.???

jeff71 by Community Member
  • 279 Views
  • 2 replies
  • 2 kudos
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