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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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App Camera Freezing

Please can someone let me know if there has been a solution to this issue? Seems a lot of people are experiencing but I cannot find an answer if resolved? Why are we paying for a service that isn’t usable? Please either let us know a solution or at l...

AndreaB by • Community Member
  • 1770 Views
  • 12 replies
  • 0 kudos

Voice control

I have google home setup and have connected my lg air conditioner as a new device. I can see the a/c in the google home app and manually control it from there, but when I attempt to operate it using voice command, I am left with a message which says ...

MIXBM5 by • Community Member
  • 575 Views
  • 3 replies
  • 0 kudos

I lost access to my google account

My phone was lost and whem I tryed to log in to my google account on my new phone it said it didnt reqanize me ID like access to my old google account because it was connected to my google drive and has priceless pictures and contacts that I need

Tj6 by • Community Member
  • 609 Views
  • 3 replies
  • 0 kudos

Family Bell Tasks/Checklist not in app

So i just bought the Google Hub and downloaded the Home app.When i search for the family bell with checklist for my son it's not there.When i follow the right steps Profile Picture - Assistent settings - FamilyBell - i don't have the options for Good...

Sammy84 by • Community Member
  • 324 Views
  • 0 replies
  • 0 kudos

Nest vs Google Home web app failure

I am linking to a previous post to highlight just how badly Google failed with its new "Google Home" serviceI was coaxed into buying a 2-pack of Nest battery indoor/outdoor cams in Feb 2022, and didn't get around to setting them up until now.In addit...

Linking Google Home to MSmartHome App

Hello, I have been attempting to connect my Toshiba Smart microwave to my Google Home account to no avail. I've connected/setup the device in the MSmartHome App but when attempting to link to Google Home I get the an error message informing me to try...

Diggdugg by • Community Member
  • 2302 Views
  • 10 replies
  • 1 kudos
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