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Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest App

The App indicates that it is offline but the thermostat says it is online. I have downloaded a new app restarted, etc multiple times. Basically I followed all of the directions and the app still does not work. Pls provide guidance

Ggreuel by Community Member
  • 1342 Views
  • 4 replies
  • 0 kudos

My Google Home app is displayed a message, help!

Hi I’ve been using Google Home Mini for about a year and on Tuesday the 18, 2021 an earthquake hit and ever since the app has been displaying “Unexpected response from server” and I don’t know what to do!

Volume from one channel to another

I watch one channel on YouTubeTV and the volume is fine. I ask Google Mini to watch a difference channel and sometimes the sound adjustment required with the TV remote is enormous. Google Mini, Chromecast, and YouTubeTV are all Google products. What ...

Mary by Community Member
  • 2336 Views
  • 8 replies
  • 0 kudos

Connection

Hi there, this is a duplicate topic, so we are moving the post to the Master Thread.

GarrettDS by Community Specialist
  • 341 Views
  • 0 replies
  • 0 kudos

Setup help

KgskErrordomain error ? Anyone know how to un error this ? Tia

Wendy by Community Member
  • 872 Views
  • 3 replies
  • 1 kudos

Nest Web Login

I am using 3 different web browsers and when I login to my cameras (nest) I get in then immediacy logged out back to the sign in screen.

ehlevey by Community Member
  • 7120 Views
  • 17 replies
  • 2 kudos

Google Nest/Google home

I use what used to be called Google home for my wifi. I don't have a "Nest" app because I use Ring. I need to change the admin email on the GOOGLE home app but when I look for the settings option, it does not show. Help!

DiverDeb by Community Member
  • 943 Views
  • 3 replies
  • 1 kudos

Resolved! Can't login to Nest App on Android TV

I just got the new Nest hello battery and I would like to use it with the nest app on my Sony Bravia Android TV but I can't login to the app! I've don't some searching and it seems this has been a problem for 2 years now!! I see the app was last upda...

Natebuh by Community Member
  • 13578 Views
  • 5 replies
  • 15 kudos

Can't invite household member

Hi. I am trying to invite a household member in the Google Home app (Android), but when I enter the email address, and press "Next", nothing happens. No error, no next screen, nothing. It is a valid email address. I've also uninstalled and reinstalle...

tinskip by Community Member
  • 1552 Views
  • 6 replies
  • 1 kudos

Nest WiFi , cannot find on home alp

Hi I previously used Google WiFi , now the app does not work, when I go to the Google home app my WiFi is not found , there's no option , I've tried to add a new device but it doesn't find it . My WiFi does work , I'm simply trying to access the sett...

Josh1 by Community Member
  • 974 Views
  • 4 replies
  • 1 kudos
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