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Apps / Account

Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google Home and Vivint not functioning properly

Hello Everyone,I have added my Vivint security account to my google home and all of the devices in the system are appearing in Google Home, but it is saying that all of them other than my panel and front door lock are Offline but they are all on and ...

Paused my device by mistake

Hello, So I was trying to limit my daughter's online access by pausing her device, but I paused all devices by mistake, now I can't add my phone back. I cant't access the app to turn it back on. Can I access my settings from my laptop?

Ama by Community Member
  • 234 Views
  • 1 replies
  • 0 kudos

Nest and G Suite accounts

I found the following thread relating to my issue and am echoing the OP's issue.https://www.googlenestcommunity.com/t5/Apps-Account/G-suite-accounts-not-supported/td-p/321694I need access to the Nest App using my existing account as is stated clearly...

22lecher by Community Member
  • 334 Views
  • 3 replies
  • 2 kudos

Google Home having trouble controlling my Google TV

I have a new (3 day old) GoogleTV that is all set up and linked to my new (3 day old) Nest Mini. I have my services linked (YouTube Premium, Netflix, Hulu, Prime Video) to Google Home. The problem is generally with the TV. 1. When the TV goes into Am...

Can't enter Serial Number.

I have problems setting up. I get to: Choose the last 4 digits of your camera's serial number but no further.

Noel4 by Community Member
  • 1208 Views
  • 7 replies
  • 0 kudos

Escalating a case

Hello,There is an issue on Google's website that is not letting me purchase a Nest Aware subscription on one of my homes (even though I had one previously), and I keep getting transferred back and forth between Nest Support and Google Store saying it...

TapTap321 by Community Member
  • 420 Views
  • 6 replies
  • 0 kudos

members know

MyNothing seem to be working right 

Anyday by Community Member
  • 183 Views
  • 2 replies
  • 0 kudos

Cannot clear Philips Hue from Google Home / Account

I've moved from a home that used Philips Hue devices, owned by my previous roommate. My new home has no Philips Hue devices, yet 6 of them still show up in my Google Home devices under "Linked to you". I've tried unlinking Philips Hue, but it does no...

Screenshot_20230812-114420_Home.jpg
Eric824 by Community Member
  • 509 Views
  • 5 replies
  • 0 kudos
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