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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 29749 Views
  • 186 replies
  • 46 kudos

Help

How do I get started?

Anonymous by • Not applicable
  • 332 Views
  • 2 replies
  • 0 kudos

Refund for system not working

I have spoken with various Google people for over 7 hours in the past 2 days. They gave me this site to request a refund for service and get my new service started.

juanmore8 by • Community Member
  • 310 Views
  • 1 replies
  • 1 kudos

Video History

My doorbell video history has disappeared and “No Video Events” has replaced it. I have a subscription. Any idea how to retrieve it or who to contact? I only have live feed.

JuJu1 by • Community Member
  • 505 Views
  • 7 replies
  • 0 kudos

Retrieve history

Hello,Is there any way to retrieve footage from longer ago than our account normally allows?

mattp by • Community Member
  • 569 Views
  • 4 replies
  • 0 kudos

No more video

Ever since google and nest joined my cameras are not working like they were when I first bought them and signed up with nest gonna wait till contract ends and cancel my subscription no security what’s so ever terrible no more video just pictures

Kelster by • Community Member
  • 1048 Views
  • 4 replies
  • 0 kudos

Nest camera (wired) not picking up people

Hello,I have raised this issue previously but not had a solution. My nest cameras will not identify a person in its field of view. If something happens like someone walking across the drive it is not recorded unless something else happens at the same...

Andybrad by • Community Member
  • 307 Views
  • 1 replies
  • 0 kudos

Can Nest Aware Facial Recognition Unlock an August Lock

I'm looking to set up a home routine so that my nest cameras can unlock the door for my family when it detects any of them. I have a new August lock and it's added into my Home app. Anyone done this before? Is it possible? When setting up routines, I...

h-dub by • Community Member
  • 449 Views
  • 1 replies
  • 0 kudos
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