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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 32705 Views
  • 186 replies
  • 46 kudos

Nest Aware Subscription paid for but inactive

Looks like I accidentally put this in the doorbells category but it might be a better fit here...Hey there, I am having trouble with my nest aware subscription and I'm at my wits end trying to get it resolved. I'm hoping someone else has dealt with t...

groot by Community Member
  • 1461 Views
  • 4 replies
  • 0 kudos

Bullied into new subscription

Google Nest have finally bullied me onto their new Nest aware subscription and I’m wondering how many others had the same problem? After months of spamming me with emails and calls to switch to the new ‘simple’ plans they finally just cut off my subs...

Jay8 by Community Member
  • 413 Views
  • 1 replies
  • 2 kudos

Nest Aware

If I reach the 60 days of my event history video will the previous video get deleted and then the 60 days are reset, or I will not get any event history video up until that point?

Video playback not working

My video history playback on my Nest camera has stopped working. I'm not sure if it's because my free trial has expired - I cannot find a way to upgrade my subscription. Can anyone help? Thanks

Jessit by Community Member
  • 1657 Views
  • 13 replies
  • 2 kudos

Adding a device to nest aware

Hello, I already have a nest doorbell and a nest aware subscription. I just installed the wired floodlight camera and want to add that to my nest aware subscription but for the life of me I can't figure out how. Can someone give me some advice?

Hub Max not recognizing faces besides the main user

I've just started the trial period of Nest Aware with my Google Hub Max. I've registered all my family members to our group through invites, they have completed steps for facial and voice recognition. I've unplugged the device, waited a minute, then ...

alli-mp by Community Member
  • 970 Views
  • 3 replies
  • 1 kudos

Nest doorbell (battery) events not playing

Is anyone else having the issue of the terrible event history viewer? I go to my notification and select the event I want to see and it takes me to "no event found" I can go into my full history and see all the events with a small preview video showi...

ScottC by Community Member
  • 1907 Views
  • 14 replies
  • 1 kudos
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