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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Terrible Communication Nest Team

I want to start out and say that I have purchased several nest products throughout my home. I have been pretty satisfied with most of those products.Yesterday I received a promotional email from google stating that if I signed up for a yearly subscri...

Adding New Family Member

I have been trying to add a new family through Google Home. I followed all the directions and when the new person attempts to join in Google Home (to accept the invite), we keep getting that the link is not valid. Her nest app recognizes the invite i...

Mlwagner77 by • Community Member
  • 1298 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Paid subscription NOT working

I signed up for the free trial to see if it's worth the small cost, and after a few days the paid services are not available at all. I'm using the right account and tried to clear the data on the nest app, but still nothing. It gives me the option to...

No Push Notifications

Hello, our family has migrated from the Nest App to the Google Home App, now we're no longer receiving push notifications for activity, even though activity events are identified correctly in the Google Home App. We are however able to still get push...

ernestns by • Community Member
  • 2814 Views
  • 7 replies
  • 0 kudos

Nest aware subscription issue

Hi, i purchased a nest aware subscription and i migrated my google accounts. However i do not sew 30 days of recorded history or any videos for that matter. It says "see more with nest aware". My card was already charged a year subscription on 6/18 a...

Loumiant88 by • Community Member
  • 1755 Views
  • 5 replies
  • 1 kudos

Nest aware subscription expired, now I can't view anything but a live feed of my cameras from web?

Is this how these cameras are supposed to work? Can I not even view what happened 20 minutes ago? Ever since my subscription expired I'm only able to view a live feed of my cameras. I cannot rewind, view clips or anything. If i go in through the app ...

two houses

I have a next thermostat. I purchased a vacation home in another state. Can I have two nest thermostats? Mine is a learning nest, can the new one be a regular nest?

BarryPoz by • Community Member
  • 1138 Views
  • 4 replies
  • 0 kudos

Nest Aware

How do I fix my Nest Aware plus Subscription as the all the different available selections are not working and I paid.

BullBar by • Community Member
  • 930 Views
  • 3 replies
  • 0 kudos
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