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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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No Push Notifications

Hello, our family has migrated from the Nest App to the Google Home App, now we're no longer receiving push notifications for activity, even though activity events are identified correctly in the Google Home App. We are however able to still get push...

ernestns by • Community Member
  • 2757 Views
  • 7 replies
  • 0 kudos

Nest aware subscription issue

Hi, i purchased a nest aware subscription and i migrated my google accounts. However i do not sew 30 days of recorded history or any videos for that matter. It says "see more with nest aware". My card was already charged a year subscription on 6/18 a...

Loumiant88 by • Community Member
  • 1722 Views
  • 5 replies
  • 1 kudos

Nest aware subscription expired, now I can't view anything but a live feed of my cameras from web?

Is this how these cameras are supposed to work? Can I not even view what happened 20 minutes ago? Ever since my subscription expired I'm only able to view a live feed of my cameras. I cannot rewind, view clips or anything. If i go in through the app ...

two houses

I have a next thermostat. I purchased a vacation home in another state. Can I have two nest thermostats? Mine is a learning nest, can the new one be a regular nest?

BarryPoz by • Community Member
  • 1103 Views
  • 4 replies
  • 0 kudos

Nest Aware

How do I fix my Nest Aware plus Subscription as the all the different available selections are not working and I paid.

BullBar by • Community Member
  • 903 Views
  • 3 replies
  • 0 kudos

Can’t play clips

For months now my cameras record clips but I cannot view them. Why do I pay for a feature I haven’t had in months? I contacted Nest and they gave me no solutions.

Sandymd by • Community Member
  • 1721 Views
  • 5 replies
  • 0 kudos

Resolved! Replacing camera on existing Nest Aware account

I have two cameras on my Nest Aware account and recently had to replace one of them. I already saw all the complaints about being unable to view both cameras on the Nest app and website (surprised Google/Nest hasn't resolved this) but my question is ...

markdlim by • Community Member
  • 9856 Views
  • 18 replies
  • 3 kudos
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